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Part Time Travel Sales Consultant
hace 2 meses
Job Summary
Luxury Escapes is seeking a Part Time Travel Sales Consultant to join our growing European operation. As a key member of our team, you will be responsible for managing sales activity and providing exceptional customer experiences for our highly engaged member base.
Key Responsibilities
- Respond to and make sales inquiries by phone, electronically, or in person.
- Answer simultaneous customer enquiries promptly, competently, and professionally.
- Offer excellent customer service by providing customers with general information relating to services, packages, and pricing.
- Recommend workable solutions that meet the needs of the business and customer.
- Provide our members with full package upgrade options.
- Ensure daily prompt follow-up and ownership of customer sales enquiries.
- Display initiative in customer solutions and team engagement.
- Resolve customer complaints where applicable and within specified time frames or refer to the correct department to ensure commitments are followed through to resolution.
Requirements
- Personable, approachable, and professional, with a passion for helping customers find the perfect luxury holiday.
- A background in phone-based sales, with travel experience highly regarded.
- Used to dealing with Key Performance Indicators (KPIs) and thriving in a competitive environment.
- Flexible with your availability, with a willingness to work weekends and evenings.
- Exceptional verbal and written communication skills, with attention to detail and a passion for customer sales.
- Driven to succeed, with a desire to achieve goals and a willingness to take on challenges.
- Those with multilingual skills will be of particular interest.
What We Offer
- Exceptional earning potential with uncapped commissions.
- A fun and flexible working environment.
- The opportunity to be part of our growth story in Europe.
- Great benefits, including birthday leave, familiarisation trips, and discounted luxury travel for you and your family and friends.
