Customer Service Strategy Specialist
hace 7 días
We are seeking a highly skilled Customer Service Strategy Specialist to join our team at Nordex SE. As a key member of our Service KAM Team, you will be responsible for developing and implementing service strategies that drive sales growth and ensure customer satisfaction.
Key Responsibilities- Develop and implement service strategies to drive sales growth and improve customer satisfaction
- Manage client relationships to understand their business needs and develop win-win solutions
- Collaborate with internal teams to identify new business opportunities and promote company services
- Negotiate technical issues agreements and frame contracts
- Engineering degree or similar
- 10 years experience in Service Operations
- Proficiency in English
- Proactive and result-oriented individual with strong communication skills
Based on market research, we estimate the salary for this role to be approximately €70,000 - €90,000 per annum, depending on location and experience.
About UsNordex SE is a leading manufacturer of wind energy plants with over 35 years of experience. We have installed over 52 GW of capacity worldwide and employ over 10,200 people across more than 30 markets.
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