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Client Experience Account Manager
hace 2 meses
Solid Lyndelle Manpower Services Inc. is seeking a highly skilled Client Experience Account Manager to join our team. As a Client Experience Account Manager, you will be responsible for ensuring seamless communication and collaboration with our clients, while also driving business growth and operational efficiency.
Key Responsibilities:- Client Relationship Management: Develop and maintain strong relationships with our clients, understanding their needs and expectations, and providing exceptional customer service.
- Business Development: Identify new business opportunities and develop strategies to drive growth and revenue.
- Operational Efficiency: Implement and monitor key performance indicators (KPIs) to ensure operational efficiency and effectiveness.
- Team Management: Lead and manage a team of professionals, providing guidance, coaching, and development opportunities.
- Communication: Develop and maintain effective communication channels with clients, internal stakeholders, and team members.
- Reporting and Analytics: Prepare and present regular reports and analytics to stakeholders, highlighting key trends and insights.
- Education: Bachelor's degree in a relevant field, with graduate studies preferred.
- Experience: At least 1 year of experience in a similar role, with a proven track record of success.
- Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with internal and external stakeholders. Strong computer proficiency, with expertise in MS Office.
- Personal Qualities: Ability to work under pressure, meet deadlines, and maintain a positive attitude. Willingness to work collaboratively as part of a team, with a strong focus on customer service.
As a Client Experience Account Manager at Solid Lyndelle Manpower Services Inc., you will have the opportunity to work with a dynamic and growing company, with a strong focus on customer service and business growth. You will be part of a collaborative and supportive team, with opportunities for professional development and growth.
