Enterprise Learning Platform Deployment Specialist

hace 2 meses


Barcelona, Barcelona, España 360Learning A tiempo completo

Company Overview

At 360Learning, we're revolutionizing the way companies approach learning and development. Our innovative platform empowers organizations to deliver exceptional employee experiences.

Salary

We offer a competitive salary of $90,000 - $110,000 per year, depending on experience.

Job Description

As our Solution Deployment Manager, you'll be part of our Implementation team, playing a crucial role in onboardings new customers seamlessly. You'll work cross-departmentally with Sales, Product, and Customer Success teams to understand client use cases and requirements, then translate them into set up and configuration of our 360Learning platform.

You'll manage all phases of the implementation lifecycle, from sales turnover and kick-off to handover to support. Your responsibilities will include:

  • Driving project management to ensure successful platform deployment
  • Defining 360Learning platform architecture for clients
  • Facilitating integrations (flat files, APIs) and 3rd party apps
  • Guiding and providing assistance for seamless platform deployment

In addition, you'll follow your customers' portfolio along their contract to increase product adoption and deliver Solutions complementary to the Product like platform audits.

Required Skills and Qualifications

We're looking for someone with:

  • Minimum 3 years experience in a similar customer-facing role (Technical Consultant, Technical Account Manager, Implementation Project Manager or Pre-sales Consultant)
  • Previous deployment experience of SaaS products, ideally HR related
  • Project management skills
  • Understanding and experience working with APIs, SSO configuration & troubleshooting
  • Solution-oriented, client-first mindset
  • Ability to adapt to your audience and reduce complexity

Benefits

At 360Learning, we offer:

  • A collaborative and dynamic work environment
  • Ongoing training and development opportunities
  • A competitive benefits package


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