Product Compliance Auditor

hace 1 semana


Barcelona, Barcelona, España Amazon A tiempo completo
About the Role

We're seeking a highly analytical Product Compliance Auditor to join our team at Amazon. As a key member of our Buyer Risk and Compliance Global Quality Organization, you will be responsible for auditing program level defects, analyzing and reporting on defect data and trends.

Your primary focus will be on researching and evaluating facts surrounding transactions, identifying process deviations with respect to program level defects through conducting audits. You will also communicate with external customers and financial institutions via phone and/or email during the audit process.

In addition, you will have a keen eye to identify new MO/Fraud patterns and provide analysis on process adherence and risk involved in the processes. You will succinctly communicate trends and actionable solutions to QA leadership and Operational stakeholders.

Other responsibilities include providing training needs analysis to management and training team for individuals/team/site to address knowledge gaps. You will engage with global stakeholders and peers, and drive Calibration efforts across sites.

Furthermore, you will provide inputs to GPO, GFPOCs for SOP/Process/Tool improvements or changes. You will also drive projects on automation to reduce QA manual efforts and improve QA yields.

A Good process acumen to develop strategic policies to ensure to invent and simplify the process further is essential. You will produce daily, weekly and monthly analyses and reports on defect trends and root causes, perform data-mining and analysis to support programs as well as identify new metrics and opportunities for quality improvements.

About the Team

The Audit and Insight team audits the Seller registration, verification and compliance checks for different marketplaces. We also generate insight and give recommendations for process improvements to enhance seller experience, efficiency improvement, operational excellence.

What We Offer

We offer a place where your voice is heard. Opportunities to train and mentor other specialists are available. Collaborate with our global colleagues where you can be in contact with stakeholders from different countries and cultures.

Opportunities to get involved in analyzing metrics, interpreting trends and proposing corrective actions are available. An engaged team, eager to share their expertise and best practices with you is present.

A wide range of benefits and opportunity to grow and learn are part of our offerings. Our estimated salary for this position is around $70,000 - $100,000 per year, depending on location and experience.

Requirements

To be successful in this role, you must have proficiency in both English and German with an ability to compose grammatically correct, concise and accurate written responses. Experience working with Microsoft Office, especially Excel is required.

PREFERRED QUALIFICATIONS: Knowledge of consumer product compliance processes and regulations. Experience in regulatory compliance management with government agencies. Experience in data-driven business operations processes.



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