Travel Operations Coordinator

hace 1 mes


Laza, Orense, España Exoticca A tiempo completo
Travel Operations Coordinator

Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care for both our customers and the planet. As a Travel Operations Coordinator at Exoticca, you will be responsible for assisting our travel operations teams with daily tasks.

Key Responsibilities:
  • Handle and support Travel Operations tasks, including flights changes, cancellations requests, and refunds process.
  • Manage, escalate, and follow-up of GDS issues and cases.
  • Deal with negotiated rates and advanced refunds in GDS.
  • Work directly with our land suppliers for pre & post-bookings requested.
Requirements:
  • Fluent communication in English (additional language like French/Spanish are considered).
  • Strong knowledge of Amadeus / GDS.
  • Proven experience dealing with negotiate fares and commissions in GDS.
  • Ability to plan, multi-task, and manage time effectively.
What We Offer:
  • A competitive compensation package in line with job responsibilities and experience.
  • Flexible compensation management for diet, transportation, private health insurance with Cobee.
  • A hybrid work model with offices in Barcelona city.
  • A permanent contract from the start.
  • Travel packages at reduced prices.
  • Referral bonus.
  • Unlimited coffee, team lunches, English lesson, bi-annual company parties.
  • Becoming part of a fun and motivated multicultural team at an agile and rapid growing organization.


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