F&B Supervisor

hace 3 semanas

Palma, Baleares, España Four Seasons Hotels and Resorts A tiempo completo

About Four Seasons:

Four Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on providing exceptional guest experiences. At the heart of this mission is the team, which consists of dedicated individuals who strive to deliver luxury with genuine heart.

About the Location:

The Four Seasons Resort Mallorca is a stunning property located on the Formentor Peninsula, offering breathtaking views of the Mediterranean. This historic estate has undergone restoration and renovation and is scheduled to reopen as a Four Seasons resort in the near future.

About the Role:

We are seeking a talented and creative F&B Supervisor to join our pre-opening team. As a key member of the food and beverage team, you will be responsible for assisting the daily operations of the restaurant, ensuring that our guests receive the highest level of service.

Key Responsibilities:

  • Develop and maintain an elegantly appointed environment, with superior staff, dedicated to an attentive, distinctive experience for breakfast, lunch or dinner.
  • Maintain a friendly manner with all guests when greeting them, seating them and throughout their dining experience.
  • Ensure successful handling of the dining room.
  • Control reservations and seating of the restaurant with regards to service standards.
  • Ensure the correct and consistent service techniques for various meal periods.
  • Anticipate all materials and supplies, assure their availability.
  • Control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment.
  • Observe daily conditions of all physical facilities and equipment in the restaurant; makes recommendations for corrections and improvements as needed.
  • Communicate with other departments to ensure a supporting team of professionals.
  • Ensure a safe working environment for all employees within the restaurant. Respond properly in any hotel emergency or safety situation, and complete all accident reports promptly.
  • Promote good public relations and handle complaints or concerns of guests.
  • Understand all food and beverage items offered, including ingredients, methods of preparation and proper service. Also, an expert knowledge of wines and spirits.
  • Attend and participate in all required meetings.
  • Promote teamwork and foster a harmonious working climate.
  • Participate in all inventories directly involved with the operation of the restaurant.
  • Use the computer system in ringing, printing and closing checks as well as shift report.
  • Give complete support to the Restaurant Assistant Manager and assumes responsibility for the Restaurant upon their absence.
  • Perform other tasks or projects as assigned by hotel management and staff.

Requirements:

  • Excellent reading, writing and oral proficiency in Spanish & English.
  • 1-2 years Restaurant experience, 1 year Food & Beverage service experience.
  • Knowledge of service and standards.
  • Computer literate.

What We Offer:

  • Competitive Salary, wages, and a comprehensive benefits package.
  • Excellent Training and Development opportunities.
  • Complimentary Accommodation at other Four Seasons Hotels and Resorts.
  • Complimentary Dry Cleaning for Employee Uniforms.
  • Complimentary Employee Meals.

Schedule & Hours:

Full time contract 40 hours per week. Rotating shifts from Monday to Sunday.

Candidates must have the legal right to work in Spain and have fluency in English and Spanish.

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