Head of Operations for Cardif Iberia

hace 3 semanas


Madrid, Madrid, España Women In Payments A tiempo completo

Job Summary:

We seek a highly skilled and experienced Head of Operations for Cardif Iberia to lead the design and implementation of strategic operational processes. The ideal candidate will have a strong background in business administration and operations management.

Key Responsibilities:

  • Ensure the proper functioning and quality of the Cardif Administration, Customer Service, and Claims Departments.
  • Support the development, transformation, implementation, and coordination of projects and ensure the correct functioning of tools used in the area.
  • Manage and motivate team members, clearly defining their responsibilities and objectives, monitoring their performance, and identifying training plans.
  • Ensure compliance with the requirements set out in custody and transmission of information processes, particularly with regard to GDPR.
  • Participate in the definition of human resources management, through the discussion, formulation, and implementation of policies and people management practices.

Requirements:

  • University studies related to Business Administration, Administration, or similar.
  • Master's or Post Graduate in Operations or Business Administration will be highly valuable.
  • 5 years of experience in positions of Head of Operation in insurance companies.
  • Knowledge of information systems related topics and Agile/Lean.
  • Fluent in English and good analytical skills, excellent formal and informal communication skills.

What We Offer:

  • Part of BNP Paribas, a leading financial Group across Europe and an international key player made up of 190,000 employees.
  • Flexible work schedule and hybrid work model called Smart Working.
  • Variable reward linked to objectives and allowance for per diems and teleworking.
  • Contracting of life insurance and pension plan for all employees.
  • Advanced training tools for continuous learning and English classes for all employees.

Equal Opportunity Employer:

BNP Paribas Group offers an equal opportunity employer and prides itself on providing equal employment opportunities to all job seekers, without discrimination based on age, disability, gender change, marital or marital status, pregnancy and maternity/paternity, race, religion or belief, gender or sexual orientation.



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