Hospitality Ambassador

hace 3 días


Barcelona, Barcelona, España Accor A tiempo completo

**Welcome to Accor's Receptionist Role in IBIS Barcelona Aeropuerto Viladecans**

The hotel is located 3.7 miles from the airport and 9.3 miles from the city center by bus, making it an ideal location for those who want to explore the area. The Style Outlets are just a short hop away, offering a variety of shopping options.

We are currently looking for a receptionist to join our team at this vibrant hotel. As a receptionist, you will be the first point of contact for our guests, ensuring they have a warm and personalized welcome. Your main responsibilities will include checking-in and checking-out guests, managing online and phone reservations, and providing information about the hotel and its amenities.

We are looking for someone with excellent communication skills, both written and verbal, and who is fluent in English and Spanish. Any other languages, such as French, would be an asset. You should also have a strong team spirit and a keen sense of interpersonal skills, being attentive to the needs of our guests.

This role offers many opportunities for growth and development within the company, with training available in all hotel jobs throughout your career. We offer a competitive salary of around €25,000 per year, plus benefits according to the role. If you are passionate about delivering exceptional customer service and have a desire to grow in the hospitality industry, we encourage you to apply.

**Key Responsibilities:**

  • Provide a warm and personalized welcome to our guests
  • Manage online and phone reservations
  • Check-in and check-out guests
  • Provide information about the hotel and its amenities
  • Liaise with housekeeping staff to ensure rooms are clean and tidy

**Required Skills and Qualifications:**

  • Excellent communication skills, both written and verbal
  • Fluent in English and Spanish
  • Strong team spirit and interpersonal skills
  • Able to work in a fast-paced environment

**Benefits:**

  • Competitive salary of around €25,000 per year
  • Training available in all hotel jobs throughout your career
  • Benefits according to the role

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