Customer Service Representative with Advanced Payment Solutions

hace 4 semanas


Barcelona, Barcelona, España Teleperformance Greece A tiempo completo
About Our Company

We are a leading company in the electronic payment industry, providing technology solutions for POS devices. Our team is dedicated to delivering exceptional customer experiences and shaping the future of commerce.

Job Description

Primary Responsibilities:

  • Act as the primary point of contact for customer inquiries and requests.
  • Answer inbound calls from retailers, merchants, and shop owners related to their POS devices.
  • Troubleshoot issues, guiding customers toward desired outcomes.
  • Resolve issues efficiently, ensuring customer satisfaction.
  • Strive for excellence in every customer interaction, promoting increased product usage and loyalty.
  • Commit to meeting personal and team targets.

About You

  • You possess fluency in Swedish and very good English language skills (both written and spoken).
  • Prior work experience in customer support is advantageous.
  • You have exceptional communication skills, soft skills, and a problem-solving mentality.
  • You are familiar with Android OS and have advanced PC skills.
  • You demonstrate genuine ownership and an unbreakable team spirit.
  • You thrive in a fast-paced environment.
What We Offer

Competitive Salary:2500 per month + 2 extra salaries per year.

Relocation Support: We cover your flight tickets expenses, hotel accommodation, and support with the house searching process at no cost to you.

Benefits:

  • Referral Program: Bring your friends and receive great bonuses.
  • Health care benefits and numerous other discounts.
  • Full training by certified instructors.
  • Professional growth & development opportunities.
  • Special events as well as community & social responsibility initiatives.
  • Free online Greek language courses.
  • State of the art premises, providing a great working environment with relaxing break areas.

About Our Team: We foster diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age. This is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide.



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