Account Manager

hace 3 semanas

Sales, Asturias, España Graybar A tiempo completo
Job Summary:

The Account Manager – Energy is a key member of the Graybar Energy team, responsible for growing business with existing customers and attracting new customers to Graybar. This role requires a strong understanding of energy technologies and a passion for sales and customer service.

Key Responsibilities:
  • Work with existing customers to identify new business opportunities and develop strategies to increase sales.
  • Attend industry events and networking sessions to stay up-to-date on market trends and build relationships with key industry personnel.
  • Handle customer inquiries and provide technical support to customers and end users.
  • Prepare project quotations and customer bids, coordinating with multiple Graybar resources and suppliers.
  • Enter opportunities, leads, and contact information into Salesforce.
  • Handle written correspondence with customers in a timely manner.
  • Assist and support Account Managers throughout Graybar by providing technical support to customers and end users.
  • Continuously work with customers post-sale to resolve problems and provide support in an efficient and effective manner.
  • Provide customer feedback to the Energy & Sustainability Sales Manager in a timely fashion.
  • Participate in training sessions, trade shows, branch meetings, and sales meetings as requested.
  • Keep management informed of local competition and market conditions and recommend new items for stock.
  • Deal with product-related problems such as returns, defects, and warranty claims.
  • Research and cold call customers as directed.
Requirements:
  • Three years of relevant sales or industry experience.
  • Experience in design or engineering of solar projects.
  • Passion for sales and customer service.
  • Self-motivated and able to work with minimal supervision.
  • Strong relationship-building skills to cultivate and develop customer loyalty.
  • Ability to work with all levels of employees and management, both internally and externally.
  • Strong customer service and troubleshooting skills.
  • Basic mathematical skills.
  • Excellent spoken and written communication skills.
  • Proven proficiency with Microsoft Office products, including Outlook, Excel, Word, and PowerPoint.

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