Healthcare Operations Specialist

hace 4 días


Madrid, Madrid, España Cigna A tiempo completo

Company Overview

Cigna Corporation is a global health service company providing healthcare products and services, group disability, life and accident insurance, and international insurance – directly to individuals and through employers and intermediaries. Our mission is to improve the health, well-being, and peace of mind of those we serve.

The Role & Responsibilities

We are currently looking for a healthcare operations specialist to join our young and dynamic team. The responsibilities of this role include (but are not limited to): Managing day-to-day queries from Cigna's customers whilst putting the service experience at the center of all activities. Adhering to productivity and quality standards set by the management team. Taking full ownership of all cases and following through up to the end, scheduling follow-ups to keep the customer informed of the progress of their query when required.

Requirements & Skills

This position requires previous customer service experience desired (ideally contact center, reception, or similar). Good knowledge of Microsoft 365 and ability to learn new software applications quickly. Active knowledge of English is a must (C1 level or higher). Proficiency in French or alternatively Italian is also desirable. Other skills and characteristics of a successful candidate include:

  • Decision-making ability: Quickly understands new situations and takes the right decisions for a fast and accurate resolution of incoming requests.
  • Communication: Excellent communication skills both with colleagues and external customers.
  • Accuracy: High attention to detail and a desire to work faultlessly.
  • Efficiency: Ability to work quickly through customer requests while maintaining high quality standards.
  • Team player: Embraces and promotes a cooperative and friendly work environment in an international and inclusive team.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. This role offers an estimated salary of $55,000 - $65,000 per year, depending on qualifications and experience.

Benefits

We offer a range of benefits to support your physical and mental well-being, including medical, dental, and vision coverage, as well as access to fitness programs and employee assistance resources. You will also have opportunities for career growth and professional development within our organization.



  • Madrid, Madrid, España Ge Healthcare A tiempo completo

    Job OverviewThe role of the Strategic Operations Manager is pivotal in driving operational excellence and process improvement within the country commercial team at Ge Healthcare. This individual will lead strategic initiatives to streamline operations, optimize workflows, and enhance overall performance to achieve business objectives and drive sustainable...


  • Madrid, Madrid, España Internetwork Expert A tiempo completo

    Job OverviewWe are seeking an experienced Healthcare Compliance Specialist to join our team at Internetwork Expert. This role will be responsible for developing, implementing, and managing consumer compliance activities across our operations.The ideal candidate will have a thorough understanding of European healthcare regulations and industry standards, as...


  • Madrid, Madrid, España Iqvia Argentina A tiempo completo

    Company OverviewIQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health...


  • Madrid, Madrid, España Cigna A tiempo completo

    About Cigna HealthcareCigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the healthcare system, empowering them with the information and insight they need to make the best choices for improving their health and vitality.


  • Madrid, Madrid, España Tether Operations Limited A tiempo completo

    **Company Overview:**Tether Operations Limited is a pioneering company in the field of digital finance, committed to shaping the future of blockchain technology and empowering businesses worldwide. Our innovative solutions enable seamless integration of reserve-backed tokens across blockchains, making transactions instant, secure, and...


  • Madrid, Madrid, España Hiring Healthcare Heroes A tiempo completo

    Hiring Healthcare Heroes seeks a dedicated Clinical Field Staff Supervisor to join our team. This role offers a hybrid work environment, with both in-field and office time, as well as opportunities for remote work.Job DescriptionThis position provides supervision and direction for field staff, ensuring high-quality patient care. Key responsibilities include...


  • Madrid, Madrid, España Alan Sa. A tiempo completo

    About Alan Sa.We strive to empower individuals to take control of their physical and mental well-being. At Alan, we simplify access to care and create personalized experiences for our members. Our innovative approach focuses on prevention, health, and insurance solutions. We're committed to making a positive impact on the lives of our 500K+ members across...


  • Madrid, Madrid, España IQVIA A tiempo completo

    Job SummaryWe are seeking an experienced Healthcare Data Specialist to join our team in Madrid. The successful candidate will be responsible for managing and maintaining accurate data of healthcare professionals, ensuring timely support to customers, and adhering to business rules.


  • Madrid, Madrid, España Exeltis A tiempo completo

    Job Title: Marketing Operations SpecialistAt Exeltis, we are seeking a highly skilled Marketing Operations Specialist to join our team. The successful candidate will be responsible for managing project workflow, coordinating cross-functional teams, and ensuring project success.Key Responsibilities:Review and refine project scope and objectivesPredict...


  • Madrid, Madrid, España J-Recruit Recruitment Agency A tiempo completo

    We are seeking a highly skilled Digital Healthcare IT Specialist to join our team at J-Recruit Recruitment Agency. This is a permanent, full-time position based in Kuala Lumpur (Remote), with a salary of RM 3,000 + traveling allowance + on-call allowance.About the RoleThe successful candidate will be responsible for implementing, testing, troubleshooting,...


  • Madrid, Madrid, España Vital Virtuals Global Hr Solutions Llc A tiempo completo

    **Company Overview**Vital Virtuals Global Hr Solutions Llc is a leading provider of remote healthcare support services. Our mission is to revolutionize healthcare delivery by providing high-quality, patient-centric support.**Job Summary**We are seeking a skilled Virtual Healthcare Support Specialist to join our team. The ideal candidate will have 1-2 years...


  • Madrid, Madrid, España Tether Operations Limited A tiempo completo

    At Tether Operations Limited, we're pioneering a global financial revolution. Our cutting-edge solutions empower businesses to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, we enable businesses to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of...


  • Madrid, Madrid, España 00100 Leidos, Inc. A tiempo completo

    Are you looking for a challenging and rewarding career in the healthcare industry? Leidos has an exciting opportunity for a Military Healthcare Specialist to join their team in Rota, Spain. As part of the company's Defense Health Agency (DHA) contract, this role will provide beneficiary education and enrollment support services for the TRICARE Overseas...


  • Madrid, Madrid, España Tether Operations Limited A tiempo completo

    Tether Operations Limited seeks an experienced Financial Operations Efficiency Specialist to drive organizational growth and optimize financial processes. Company OverviewWe're a pioneering force in digital finance, harnessing blockchain technology to empower businesses with seamless token integration. Our mission is built on transparency and trust.About the...


  • Madrid, Madrid, España Jobvous Staffing Solutions, Llc A tiempo completo

    Job Title: Senior Healthcare Operations DirectorAbout the Company: Jobvous Staffing Solutions, Llc is a leading provider of healthcare staffing solutions.Salary: $90,000 - $110,000 per yearJob Description:We are seeking a seasoned Medical Practice Manager to oversee our multi-physician, multi-location ophthalmology practice in the Baltimore area. The ideal...


  • Madrid, Madrid, España Arthan A tiempo completo

    Company OverviewArthan is a leading organization in the digital health solutions space, committed to strengthening health programs and driving research & development. With a focus on climate-resilient healthcare delivery systems, we seek a skilled professional to join our team. SalaryThe remuneration for this role will range between ₹20-40 LPA,...

  • Clinical IT Specialist

    hace 7 días


    Madrid, Madrid, España J-Recruit Recruitment Agency A tiempo completo

    Company Overview: Our client, an IT Solution provider for the healthcare and medical industry, is seeking a skilled Clinical IT Specialist to join their team. The ideal candidate will have experience working with laboratory information systems and a strong understanding of the Malaysian healthcare system and regulations.Salary: Roughly RM 3,300 (Basic +...


  • Madrid, Madrid, España Philips Iberica Sau A tiempo completo

    About the RoleWe are seeking an experienced Enterprise Healthcare Solutions Specialist to join our team in Spain. As a key member of our sales team, you will be responsible for identifying and creating growth opportunities in Healthcare IT revenue and market share in Iberia.Key ResponsibilitiesProactively work with sales activities towards new and existing...


  • Madrid, Madrid, España Arthan A tiempo completo

    **Arthan - Empowering a Healthier Tomorrow**We are seeking a seasoned Healthcare Climate Adaptation Specialist to join our team in Delhi or remotely. This is an exceptional opportunity for a skilled professional to make a meaningful impact on healthcare delivery systems, adapting them to the challenges posed by climate change.About the Role:This role...


  • Madrid, Madrid, España Hiring Healthcare Heroes A tiempo completo

    Company Overview: At Hiring Healthcare Heroes, we are dedicated to delivering cutting-edge healthcare solutions that make a tangible impact on patients' lives. Our team is comprised of passionate professionals who share a common goal: to revolutionize the way healthcare services are provided.Job Description: We are seeking an exceptional Software Developer...