Digital Platform Analyst – Product Information Management Specialist

hace 22 horas

Barcelona, Barcelona, España Agilent A tiempo completo

Job Summary

The Digital Platform Analyst – Product Information Management role is a crucial part of Agilent's digital transformation journey. As a key member of the team, you will work closely with platform managers to develop requirements and clarity for new digital customer solutions.

Main Responsibilities

Support Ongoing Initiatives:

  • Act as a subject matter expert to onboard new divisions and products into Product Information Management (PIM).
  • Develop relationships with divisional and business unit subject matter experts and product content specialists.
  • Coordinate with stakeholders to define and expand data models and attribution for new products and acquisitions.
  • Work with product content specialists to expand product and classification hierarchies to reflect new product introductions, business acquisitions, and divisional consolidations.
  • Support ideation, development, and training elements of digital service solutions in collaboration with business stakeholders in alignment with business objectives.
  • Support cross-functional projects in partnership with Digital Product and Platform Owners, DS/IT, Finance, and customer operations centers to refine broad concepts and customer requirements into structured IT requirements that enable execution.

Support PIM System Users:

  • Manage governance operational processes, including Service Desk requests.
  • Implement governance requests to support the OneAgilent omnichannel data model.
  • Coordinate cross-functional tasks with content strategists and information architects to improve customer experience.
  • Empower the localization team to operationalize translation processes.
  • Drive continuous initiatives to improve the operational efficiency of PIM.
  • Participate in Digital Channel projects to expand the PIM footprint for enhanced omnichannel experiences.
  • Translate Voice of Customer (VOC) into actionable insights and partner with the digital portfolio manager to develop a long-term digital service product roadmap in collaboration and alignment with Product Marketing and other key stakeholders.

Create and Deliver User Documentation and Training:

  • Develop and manage user documentation, including operational and governance process flows and user playbooks.
  • Onboard and train new PIM users.
  • Create self-serve help tools, such as reference videos and FAQs, to support stakeholders.
  • Collaborate with Digital Product Adoption teams to provide technical aspects of training on new solutions and define key metrics and dashboards to track KPIs.

Support Data Modeling, Standardization, Cleanup, and Migration/Conversion:

  • Work with data stewards and product content specialists to monitor data integrity.
  • Support future onboarding of data into PIM to support eCommerce, self-serve, business intelligence, other business systems, and external customer/distributor needs.
  • Conduct market research, experimentation, customer co-design, and competitive analysis to gain in-depth market intelligence when needed.
  • Translate customer feature requirements and capture them into Agilent's IT technical documents for IT to scope out projects.

Create and Maintain Import/Export Data Feeds and Reporting:

  • Manage import and export configurations to support bulk data updates and system integrations.
  • Manage export configurations to support distributor/partner/channel requirements (eCatalogs, China commerce).
  • Generate system reports to support business requirements.
  • Be accountable for tracking and delivering projects on-time and on-budget.
  • Own test strategy and coordination of cross-functional teams for digital solution testing and business sign-off.
  • Recommend enhancements for existing functionalities to improve ease of use for customers.

Qualifications

  • BS/MS degree in Business, Information Systems, or a related field.
  • Overall, at least 4-6 years of experience.
  • 3+ years of experience in PIM, data management, or a related role.
  • Strong understanding of data modeling, data governance, and data quality principles.
  • Experience with PIM systems and tools.
  • Excellent verbal and written communication skills.
  • Strong analytical and problem-solving skills.
  • Ability to manage multiple projects and priorities.
  • Experience working in a cross-functional team environment.

Agilent Technologies Inc. is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Option to Work Remote: Yes

Travel Required: Occasional

Job Function: Marketing

  • Digital Platform Analyst – Product Information Management

    hace 5 días

    Barcelona, Barcelona, España Agilent A tiempo completo

    Job SummaryThe Digital Platform Analyst – Product Information Management role is a crucial part of our team at Agilent. As a Product Information Management Specialist, you will support and work with platform managers to develop the necessary requirements and clarity to drive new digital customer solutions into the market. This role is responsible for...

  • Digital Platform Analyst – Product Information Management

    hace 2 semanas

    Barcelona, Barcelona, España Agilent A tiempo completo

    Job Title: Digital Platform Analyst – Product Information ManagementAt Agilent, we are seeking a highly skilled Digital Platform Analyst – Product Information Management to join our team. As a key member of our digital platform team, you will play a critical role in supporting the development of our product information management (PIM) processes and...

  • Digital Platform Analyst – Product Information Management

    hace 2 semanas

    Barcelona, Barcelona, España Agilent A tiempo completo

    Job Title: Digital Platform Analyst – Product Information ManagementAt Agilent, we are seeking a highly skilled Digital Platform Analyst – Product Information Management to join our team. As a key member of our digital platform team, you will play a critical role in supporting the development of our product information management (PIM) processes and...

  • Digital Platform Analyst

    hace 2 semanas

    Barcelona, Barcelona, España Agilent A tiempo completo

    Job Title: Digital Platform Analyst - Product Information ManagementAgilent Technologies Inc. is seeking a highly skilled Digital Platform Analyst - Product Information Management to join our team. As a key member of our digital platform team, you will play a critical role in supporting the development and implementation of our product information management...

  • Digital Platform Analyst

    hace 2 semanas

    Barcelona, Barcelona, España Agilent A tiempo completo

    Job Title: Digital Platform Analyst - Product Information ManagementAgilent Technologies Inc. is seeking a highly skilled Digital Platform Analyst - Product Information Management to join our team. As a key member of our digital platform team, you will play a critical role in supporting the development and implementation of our product information management...

  • Digital Platform Analyst

    hace 2 semanas

    Barcelona, Barcelona, España Agilent A tiempo completo

    Job Title: Digital Platform Analyst - Product Information ManagementAgilent Technologies Inc. is seeking a highly skilled Digital Platform Analyst - Product Information Management to join our team. As a key member of our digital platform team, you will play a critical role in supporting the development and implementation of our product information management...

  • Digital Platform Analyst

    hace 2 semanas

    Barcelona, Barcelona, España Agilent A tiempo completo

    Job Title: Digital Platform Analyst - Product Information ManagementAgilent Technologies Inc. is seeking a highly skilled Digital Platform Analyst - Product Information Management to join our team. As a key member of our digital platform team, you will play a critical role in supporting the development and implementation of our product information management...

  • Digital Platform Analyst

    hace 2 semanas

    Barcelona, Barcelona, España Agilent A tiempo completo

    Job SummaryThe Digital Platform Analyst - Product Information Management role is a critical position that supports the development of digital customer solutions. As a key member of the platform management team, you will work closely with stakeholders to drive new digital solutions into the market.Key ResponsibilitiesSupport the development of digital...

  • Digital Platform Analyst

    hace 2 semanas

    Barcelona, Barcelona, España Agilent A tiempo completo

    Job SummaryThe Digital Platform Analyst - Product Information Management role is a critical position that supports the development of digital customer solutions. As a key member of the platform management team, you will work closely with stakeholders to drive new digital solutions into the market.Key ResponsibilitiesSupport the development of digital...

  • Digital Platform Analyst

    hace 1 mes

    Barcelona, Barcelona, España Agilent A tiempo completo

    Job SummaryThe Digital Platform Analyst - Product Information Management role is a critical position that supports the development of digital customer solutions. As a key member of the platform management team, you will work closely with stakeholders to drive new digital solutions into the market.Key ResponsibilitiesSupport the development of digital...

  • Digital Platform Analyst

    hace 1 mes

    Barcelona, Barcelona, España Agilent A tiempo completo

    Job SummaryThe Digital Platform Analyst - Product Information Management role is a critical position that supports the development of digital customer solutions. As a key member of the platform management team, you will work closely with stakeholders to drive new digital solutions into the market.Key ResponsibilitiesSupport the development of digital...

  • Digital Platform Analyst – Product Information Management Specialist

    hace 7 días

    Barcelona, Barcelona, España Agilent A tiempo completo

    Job SummaryThe Digital Platform Analyst – Product Information Management role is a key position within the Agilent organization, responsible for supporting and working with platform managers to develop requirements and clarity for new digital customer solutions. This role serves as a central point of contact for system users, digital product/platform...

  • Digital Platform Analyst – Product Information Management

    hace 3 días

    Barcelona, Barcelona, España Agilent A tiempo completo

    Job SummaryThe Product Information Management (PIM) Analyst plays a crucial role in supporting the development of digital customer solutions. This role involves working closely with platform managers to define requirements and drive new solutions into the market. As a central point of contact, the PIM Analyst ensures the accuracy, consistency, and...

  • Digital Platform Analyst

    hace 3 semanas

    Barcelona, Barcelona, España Agilent A tiempo completo

    Job SummaryThe Digital Platform Analyst - Product Information Management role is a critical position that supports the development of digital customer solutions. As a key member of the platform management team, you will work closely with stakeholders to drive new product information into the market.Key ResponsibilitiesSupport the onboarding of new divisions...

  • Digital Platform Analyst

    hace 3 semanas

    Barcelona, Barcelona, España Agilent A tiempo completo

    Job SummaryThe Digital Platform Analyst - Product Information Management role is a critical position that supports the development of digital customer solutions. As a key member of the platform management team, you will work closely with stakeholders to drive new product information into the market.Key ResponsibilitiesSupport the onboarding of new divisions...

  • Digital Platform Analyst – Product Information Management

    hace 4 días

    Barcelona, Barcelona, España Agilent A tiempo completo

    Job SummaryThe Digital Platform Analyst – Product Information Management role is a crucial part of our team, responsible for supporting and working with platform managers to develop the necessary requirements and clarity to drive new digital customer solutions into the market.Main ResponsibilitiesAct as a subject matter expert to onboard new divisions and...

  • Digital Platform Analyst

    hace 2 semanas

    Barcelona, Barcelona, España Agilent A tiempo completo

    Job SummaryThe Digital Platform Analyst - Product Information Management role is a critical position that supports the development of digital customer solutions. As a key member of the platform management team, you will work closely with stakeholders to drive new product information into the market.Key ResponsibilitiesAct as a subject matter expert to...

  • Digital Platform Analyst

    hace 2 semanas

    Barcelona, Barcelona, España Agilent A tiempo completo

    Job SummaryThe Digital Platform Analyst - Product Information Management role is a critical position that supports the development of digital customer solutions. As a key member of the platform management team, you will work closely with stakeholders to drive new product information into the market.Key ResponsibilitiesAct as a subject matter expert to...

  • Digital Platform Analyst – Product Information Management

    hace 2 semanas

    Barcelona, Barcelona, España Agilent A tiempo completo

    Job SummaryWe are seeking a highly skilled Digital Platform Analyst – Product Information Management to join our team at Agilent Technologies Inc. This role will play a critical part in supporting and working with platform managers to develop the necessary requirements and clarity to drive new digital customer solutions into the market.Key...

  • Digital Platform Analyst – Product Information Management

    hace 2 semanas

    Barcelona, Barcelona, España Agilent A tiempo completo

    Job SummaryWe are seeking a highly skilled Digital Platform Analyst – Product Information Management to join our team at Agilent Technologies Inc. This role will play a critical part in supporting and working with platform managers to develop the necessary requirements and clarity to drive new digital customer solutions into the market.Key...