Digital Platform Analyst

hace 4 semanas


Barcelona, Barcelona, España Agilent A tiempo completo
About the Role

The Product Information Management (PIM) Analyst is a key member of our team, responsible for supporting the development of new digital customer solutions and ensuring the accuracy, consistency, and completeness of product information across all digital channels.

Key ResponsibilitiesSupport Ongoing Initiatives:

• Develop and maintain relationships with divisional and business unit subject matter experts and product content specialists.

• Coordinate with stakeholders to define and expand data models and attribution for new products and acquisitions.

• Collaborate with business stakeholders to support ideation, development, and training elements of digital service solutions.

Support PIM System Users:

• Manage governance operational processes, including Service Desk requests.

• Implement governance requests to support the OneAgilent omnichannel data model.

• Coordinate cross-functional tasks with content strategists and information architects to improve customer experience.

Create and Deliver User Documentation and Training:

• Develop and manage user documentation, including operational and governance process flows and user playbooks.

• Onboard and train new PIM users.

• Create self-serve help tools, such as reference videos and FAQs, to support stakeholders.

Support Data Modeling, Standardization, Cleanup, and Migration/Conversion:

• Work with data stewards and PCS to monitor data integrity.

• Support future onboarding of data into PIM to support eCommerce, self-serve, business intelligence, and external customer/distributor needs.



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