Junior KYC Operations Specialist

hace 6 días

Madrid, Madrid, España Tbwa ChiatDay Inc A tiempo completo
About the Role

We are seeking a highly motivated and detail-oriented Junior KYC Operations Specialist to join our team in Madrid. As a key member of our KYC team, you will play a critical role in ensuring the smooth onboarding of merchants and the accuracy of our compliance processes.

Key Responsibilities
  • Perform KYC checks on sub-merchants, collect and verify relevant documentation, and iterate on the process flow.
  • Communicate directly with our merchants and be the first point of contact for every onboarding-related matter.
  • Be an internal product advocate, track product processes, and contribute to the platform by feeding back feedback and issues you get back from merchants.
  • Be an internal advisor for onboarding-related questions in the local office.
Requirements
  • You have a great sense of responsibility and take ownership for your work.
  • You have a natural tendency to be curious and think outside of the box.
  • You are a great communicator with a strong team spirit, not afraid to step out of your comfort zone.
  • You have an analytical and critical mindset.
  • You get a sense of achievement from solving operational problems and helping others.
  • You have an affinity for Onboarding/KYC/CDD and operational processes and are interested in learning more about it.
  • Experience in KYC/CDD field is a plus.
  • You can speak and write English fluently; additional languages will be considered a plus.
About Us

At Adyen, we strive to create an accessible and inclusive experience for all candidates. We value diversity and inclusion and are committed to creating a workplace where everyone feels welcome and valued.

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