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Junior KYC Operations Specialist
hace 2 meses
Adyen is a leading financial technology platform that provides payments, data, and financial products to businesses like Meta, Uber, H&M, and Microsoft. Our mission is to enhance the onboarding experience for merchants and drive growth and impact.
Job SummaryWe are seeking a highly motivated and detail-oriented Junior KYC Operations Specialist to join our growing KYC team in Madrid. As a Junior KYC Operations Specialist, you will play a critical role in assessing confidential information provided by merchants, performing KYC checks, and contributing to the team's high performance.
Key Responsibilities- Merchant Communication: You will be the first point of contact for merchants and communicate directly with them regarding onboarding-related matters.
- KYC Checks and Documentation: Perform KYC checks on sub-merchants, collect and verify relevant documentation, and iterate on the process flow.
- Internal Product Advocacy: Track product processes, contribute to the platform, and provide feedback and issues to merchants.
- Onboarding Support: Provide internal support for onboarding-related questions in the local office.
- Responsibility and Ownership: You have a great sense of responsibility and take ownership for your work.
- Critical Thinking and Analytical Skills: You have a natural tendency to be curious and think outside of the box.
- Communication and Teamwork: You are a great communicator with a strong team spirit and are not afraid to step out of your comfort zone.
- Analytical and Critical Mindset: You have an analytical and critical mindset.
- Solving Operational Problems: You get a sense of achievement from solving operational problems and helping others.
- Onboarding/KYC/CDD Experience: You have an affinity for Onboarding/KYC/CDD and operational processes and are interested in learning more about it.
- Language Skills: You can speak and write English fluently; additional languages will be considered a plus.
- Flexibility: You are able and willing to do a rotating weekend shift, including bank holidays.
We value diversity and inclusion and believe that our unique approach is a product of our diverse perspectives. We are committed to creating an environment where everyone feels welcome and empowered to contribute. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them.