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International Contract Administrator

hace 1 mes


Las Rozas, Madrid, España Johnson Controls International A tiempo completo

Job Summary: We are seeking a highly skilled Contract Administrator with fluency in French and English to join our dynamic team in Bratislava, Slovakia. As a key member of our team, you will play a crucial role in ensuring our customers receive exceptional service and support.

Key Responsibilities:

  • Manage and process orders, ensuring timely and accurate completion.
  • Review and manage contracts data in our ERP system, ensuring compliance with company policies.
  • Process data for new orders and order modifications, creating billing invoices and credit notes as needed.
  • Prepare and send indexation renewal letters to customers, requesting guarantees for placed orders.
  • Complete commercial correspondence and support project managers with order-related matters.
  • Communicate verbally and in writing in French and English, being the first point of contact for contractual questions from customers.
  • Check contracts and approvals in our CRM tool, supporting and managing dispute resolution.
  • Maintain the master data of our customers, communicating proactively with clients.
  • Run calculations for customer offers, ensuring accurate and timely delivery.

Requirements:

  • Fluency in French and English.
  • Excellent verbal and written communication skills.
  • Ability to effectively communicate with internal and external customers.
  • Excellent proficiency with MS Office suite.
  • Effective time management to meet deadlines.
  • A positive attitude and ability to provide excellent customer service.
  • Ability to work independently and complete assignments.
  • A team player who enjoys working in a team environment.
  • Minimum experience working in an administrative role, preferably within Finance or Legal.

Preferred:

  • Previous experience in finance, customer service, order to cash, quote to cash, accounts receivable, billings, disputes, collections, contract administration, or legal-related work.
  • High proficiency with MS Excel.

Relocation to Bratislava: Our Bratislava Business Centre is located in the vibrant city centre alongside the river Danube and is within walking distance from the famous Bratislava Old Town. It is home to over 1000 employees and a broad range of departments that provide critical services across our organisation. We offer an international working environment where you can work independently and develop your career. Our employees benefit from a flexible working culture that combines office and home working.

Benefits: Besides working in an international environment, you will receive a €3000 joining bonus (subject to T&C's), plus a regular monthly bonus after your first six months, meal vouchers, a recreation allowance, and retail discounts. Additionally, our flexible benefits program will allow you to customize benefits from a selection of 3500 products and services such as gym membership, medical cover, a multi-sports card, and many more.