Cloud Sales Coach

hace 1 mes

Barcelona, Barcelona, España Teleperformance Spain A tiempo completo
{"title": "Cloud Sales Coach", "description": "Job Summary

Teleperformance Spain is seeking a highly skilled Cloud Sales Coach to join our team. As a Cloud Sales Coach, you will be responsible for developing and delivering training programs to ensure sales teams have the necessary skills to succeed in the cloud sales environment.

Key Responsibilities:

  • Collaborate with Training Managers and Google EMEA Knowledge Manager to plan, develop, and deliver onboarding and ongoing training programs.
  • Ensure sales training is clearly defined, documented, and delivered for each role within the organization on a quarterly basis.
  • Promote the implementation of internal and external best practices into product training to improve sales performance and profit.
  • Align with LoB management teams on a weekly basis to review training plan progress and insights from QA and collect feedback and needs.
  • Provide training and support to all roles in the project on how to implement various aspects of the Ads product to benefit the end client through increased profitability and customer satisfaction.
  • Track, measure, and analyze training results and impacts on business and present those back to Operations Managers and Client.
  • Carry out a training needs analysis to plan training actions on a quarterly basis.
Requirements

To be successful in this role, you will need:

  • Bachelor's degree or equivalent practical experience.
  • Extensive knowledge in Sales methodology.
  • Training experience is a plus.
  • Google Ads product knowledge is a plus.
  • Strong interest in delivering training in a classroom setting.
  • Strong influencer that can act on management level and influence internal stakeholders to drive change at the required pace.
  • Ability to speak and write English fluently and idiomatically (Additional language is a plus).
  • Public speaking skills.
  • Outstanding organizational skills.
  • Good analytical skills.
  • Project management skills are preferable.
What We Offer

As a Cloud Sales Coach at Teleperformance Spain, you will enjoy:

  • Full-time position (39 hours/week).
  • Hybrid working model in Barcelona.
  • Referral Program: Bring a Friend and get a Referral fee (up to 2,000€ depending on the language/project).
  • Long-term contract.
  • Competitive Salary.
  • Established career path to grow within the project.
  • Employment with the world's largest provider of contact centre services.
  • Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team.
  • Office location surrounded by the sea (World Trade Center, Barcelona, Spain).
", "lang_code": "en"}

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