Amazon EU Compliance and Sustainability Specialist
hace 4 días
**Overview**
As a key member of our team at Amazon Eu Sarl (Spain Branch), you will play a crucial role in supporting our Selling Partners navigate the complexities of sustainability compliance across Europe. With a strong focus on customer-centricity, we strive to provide world-class support to merchants selling on our platform, ensuring they meet all regulatory requirements while growing their businesses.
**Key Responsibilities:**
- Deliver exceptional written and oral communication to effectively communicate with Selling Partners, including prompt and efficient service.
- Maintain high-quality performance metrics, such as quality, productivity, first contact resolution, and attendance.
- Utilize logical reasoning and data interpretation skills to identify trends and propose process improvements.
- Liaise with internal teams, including Customer Service, Merchant Investigations, and Payments, to resolve Selling Partners' issues and questions.
**A Day in the Life**: Your day will be filled with driving seller engagement to help partners identify compliance needs and guide them through legislative requirements for friction-free selling on our platforms. You will collaborate with various internal teams to support new projects and launches, capture feedback, and suggest improvements to enhance the seller experience.
**The Team**: Our team is built on innovation, inclusion, and building others, with over 300 members from more than 25 nationalities and 51% female talent. We are passionate about creating a positive impact and making a difference in the lives of our customers and partners.
**Salary and Benefits**: We offer an estimated annual salary of **€60,000 - €80,000**, depending on location and experience. As a valued member of our team, you will enjoy a comprehensive benefits package, including access to training and development opportunities, flexible working arrangements, and a supportive work environment.
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