Language Travel Consultant Expert
hace 5 días
We are seeking a highly motivated and experienced Language Travel Consultant to join our team in Barcelona. As a key member of our sales team, you will be responsible for achieving sales objectives by identifying customer needs and providing personalized solutions.
Responsibilities- Identify customer needs through effective questioning and select appropriate products
- Use product knowledge to identify sales opportunities and match the right product to clients' requirements
- Prepare personalized quotations by email, mail, phone, or in face-to-face meetings
- Maximize sales opportunities through customer interaction
- Provide clients with assistance on visa requirements, travel arrangements, regulations, and insurance obligations
- Assist clients throughout the sales process and ensure quality of service meets ESL standards
- Maintain a daily dispatched workload and process client information according to ESL deadlines
- Offer customized consultancy and provide clients with a professional service that exceeds their expectations
- Identify new customer opportunities and maintain a professional and technical knowledge
ESL Languages is the leading European study abroad agency, offering language courses abroad since 1996. With over 35 sales offices across Europe, we have helped over 25,000 students achieve their language goals. As a member of our team, you will be part of a dynamic and international organization that values quality and customer satisfaction.
RequirementsTo be successful in this role, you will need to have excellent communication and problem-solving skills, as well as a strong understanding of the language travel market. You will also need to be able to work independently and as part of a team, with a strong focus on customer satisfaction.
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