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Technical Consultant
hace 2 meses
About the Role
At SWIFT, we're seeking a highly skilled and motivated Technical Consultant to join our team. As a Technical Consultant, you will play a key role in delivering technical or business consulting services to our clients.
Key Responsibilities
- Coordinate the delivery of technical services, including product upgrades, patches, and new releases.
- Provide technical assistance and support to clients, including troubleshooting and resolving technical issues.
- Implement and configure SWIFT products, ensuring seamless integration with clients' existing systems.
- Collaborate with clients to understand their technical requirements and business needs.
- Develop and deliver training sessions to clients on the use and maintenance of SWIFT products.
- Stay current with industry trends and advancements in SWIFT products and technologies.
Requirements
- University degree in Computer Science or IT-related field, or equivalent experience.
- 2-5 years' experience in technical account management, technical support, or pre-sales.
- Strong knowledge of SWIFT products, services, and solutions.
- Technical skillsets on operating systems (AIX, Linux, or Windows Server), servers, and networking.
- Good troubleshooting skills on IT product issues and OS issues.
- Strong multitasking skills, excellent communication and interpersonal skills.
- Customer-centric approach to develop client relationships and account management.
- Fluent in English; proficiency in other languages for the region is an advantage.
What We Offer
We put you in control of your career.
We give you a competitive package.
We help you perform at your best.
We help you make a difference.
We give you the freedom to be yourself.
We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. An environment in which everyone's voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, sexual orientation, or veteran/military status.
