Strategic Process Optimization Lead
hace 13 horas
Job Description
The Regional Process Improvement Manager, Country Aces is responsible for leading the whole network of delivery stations in their region. They manage multiple layers of management, organizing and leading business-critical projects focused on reinforcing standard work, replicating best practices, and continuous improvement initiatives.
Key Responsibilities
- Scope, plan, and implement large-scale and long-term strategic programs
- Work closely with partner teams and stakeholders to identify business needs and enable solutions implemented at scale
- Prioritize and make trade-off decisions balancing customer experience and business value
- Manage/influence teams and stakeholders to meet defined milestones and delivery dates
- Own reporting on the state of initiatives, measuring improvements and impact of changes
- Utilize metrics to deep-dive into issues and uncover business-driving trends and patterns
- Set up mechanisms to audit and perform necessary course corrections to meet business objectives
Qualifications and Experience
A Bachelor's degree and prior program/project management experience delivering large-scale and cross-functional programs in support of business goals are required. In-depth knowledge of AMZL Operational Processes is also necessary.
Estimated Salary Range: €120,000 - €180,000 per year, depending on location and experience.
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