Strategic Hotel Operations Director
hace 9 horas
As the strategic business leader of the property's Hotel Operations, you will be responsible for overseeing the management of various departments, including Front Office, Housekeeping, Food and Beverage, Culinary, Catering and Banqueting, and Maintenance. Your role will involve working closely with direct reports, including department heads, to develop and implement departmental strategies and ensure the implementation of the brand service strategy and brand initiatives.
Main Responsibilities:
• Develop and implement property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and employees.
• Ensure Hotel Operations meet the brand's standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues, and maximizes the financial performance of the department while developing positive owner relations.
• Analyze service issues and identify trends, making and executing the necessary decisions to keep the property moving forward toward achievement of goals.
Requirements:
• Degree from an accredited university in Business Administration or Hotel Management; minimum 2 years' experience in a similar position as DOPs and an additional minimum of another 2 years in an F&B Management position, with further experience in other departments such as front desk & housekeeping management operations, or related professional area.
• Fluent in Spanish and English. EC working permit.
What We Offer:
As a key member of the hotel leadership team, you will have the opportunity to develop and implement strategies that drive business growth and excellence. You will be working in a dynamic and fast-paced environment, collaborating with a talented team of professionals who share your passion for delivering exceptional guest experiences. If you are a motivated and results-driven individual with a passion for hospitality, we encourage you to apply for this exciting opportunity.
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