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Cruise Sales Specialist
hace 2 meses
Job Title: Cruise Expert
About Us: Costa Cruises Customer Hub is a leading company in the travel industry, dedicated to providing exceptional customer experiences.
Job Summary: We are seeking a highly skilled Cruise Expert to join our team in Barcelona. As a Cruise Expert, you will be responsible for converting leads into sales by building strong relationships with customers.
Key Responsibilities:
- Manage multichannel active interactions to meet productivity goals and align with company objectives.
- Be the first ambassador of Costa, promoting our brand to create amazing holiday experiences for our guests.
- Develop and maintain a deep understanding of our products and services to provide expert advice to customers.
- Collaborate with internal teams to ensure seamless customer experiences.
- Stay up-to-date with industry trends and competitor analysis to drive business growth.
Requirements:
- Fluent level of French or Italian with exceptional grammar and spelling skills, both spoken and written.
- High level of English or Spanish.
- Solid sales background and previous customer-facing experience (B2B or B2C).
- Prior experience in multi-channel customer support.
- Strong communication skills, achievement-oriented, and motivated.
What We Offer: We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.
