Business Development Professional for Global Supply Chain

hace 1 semana


Madrid, Madrid, España Chep A tiempo completo
About Us

CHEP is a global leader in the supply chain solutions industry, helping to move more goods to more people, in more places than any other organization on earth.

Job Description

We are seeking a Business Development Professional to provide back-office support to our Pallecon Portfolio. This role involves collaboration, teamwork, coordination, and communication to provide an effective resolution in a timely manner. The ideal candidate will drive improvements in customer experience focused on solutions and creating/delivering value.

Key Responsibilities
  • Understand CHEP's business functions, systems, and products to deliver time query resolution and excellent service to customers.
  • Investigate and resolve customer enquiries and complex issues with minimal delay, in a competent and professional manner.
  • Recommend process improvements to ensure customer satisfaction and improve service levels.
  • Plan and implement actions plans by contacting and working with customers proactively.
  • React positively to problems/issues and take preventive actions with a root-cause analysis.
Requirements
  • University Degree in Business Administration or business-related studies would be a plus.
  • Experience: 2-3 years of business experience. Minimum 2 years of customer service or support experience.
What We Offer

You'll join an international organization big enough to take you anywhere and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Estimated Salary Range

The estimated salary range for this position is €45,000 - €60,000 per year, depending on qualifications and experience. The location for this role is Madrid, Spain, and we offer a hybrid remote work model.



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