Solar Energy Solutions Manager
hace 4 semanas
Shape the future of sustainable energy with Mylight Systems as a Solar Energy Solutions Manager.
As a key member of our team, you will be responsible for creating and managing programs aimed at improving engagement and satisfaction across various client segments, particularly photovoltaic installers.
Key Responsibilities:
- Customer Needs Detection and Analysis: Identify the specific expectations of our key accounts, new customers, and other segments, particularly the "long tail." Collect and analyze data to personalize support programs.
- Program Development and Management: Develop advanced training and engagement programs for experienced installers to deepen their knowledge of our offerings and strengthen loyalty. Design intensive training and support programs to assist first-time buyers in becoming familiar with our products. Implement engagement initiatives tailored to diverse needs, fostering long-lasting relationships with the brand.
- Program Monitoring and Optimization: Carefully measure the effectiveness of programs and adjust strategies accordingly. Conduct regular follow-up with clients to assess satisfaction and identify opportunities for improvement. Work closely with the sales, product, marketing, and support teams to coordinate actions and ensure a consistent customer experience.
Requirements:
- 5+ years of experience in Product Marketing, Strategic Marketing or Complex Project Management, in an agile and demanding environment.
- Experience in the energy sector is a plus.
- Proven experience in client program or account management, ideally in a B2B environment.
- Excellent communication skills, with the ability to engage with various stakeholders.
Join Mylight Systems in our mission to make solar the primary energy source in Europe and contribute to a sustainable future.
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