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Strategic Customer Relationship Manager

hace 2 meses

Madrid, Madrid, España Takeda A tiempo completo
Job Description

Job Summary: We are seeking a highly motivated and experienced Strategic Customer Relationship Manager to lead and develop local strategic customer relationships to grow Takeda's business within compliance and legal requirements in the following regions: Madrid, Caceres, and Canarias.

Key Responsibilities:
  • Therapy & Product Liaison: Deliver agreed strategy and all necessary tactics within the key accounts in order to drive Takeda performance, including and not limited to delivering product and therapeutic knowledge, detailing to prescribers, and negotiating sales terms with hospital pharmacies.
  • Account Management: Formulate comprehensive and insightful key account plans to build, manage, and improve trustful relationships with key stakeholders, whilst maximizing Takeda performance.
  • Commercial Excellence: Prioritize and manage accounts within assigned territory by assessing appropriate business opportunities through contacts with key decision makers and important local players.
  • Communication & Cross-Functional Collaboration: Develop and maintain strong, effective, and constructive relationships with external partners, including KOLs, therapy nurses, other HCPs, patient associations, hospital pharmacists, and administration.
Requirements:
  • Education: B. Sc. Degree or equivalent.
  • Experience: Previous experience in engaging partnership with HCP, having delivered strong results in a secondary care environment (preferably in a specialty care setting).
  • Skills: Self-starter/innovative thinker, results-oriented and entrepreneurial mindset, analytical thinking, resiliency, intrapersonal intelligence, strong communication skill, scientific knowledge, omnichannel engagement, and proficiency in use of all channels.
Physical Demands:
  • Ability to drive or fly to attend meetings, audits, and training.
  • Manual dexterity required to operate office equipment (i.e. computers, phones, etc.).
  • Carrying, handling, and reaching for objects.
Travel Requirements:
  • Willingness to travel and be away from home (large geographic territory and central briefings).