Key Performance Indicator Analyst

hace 2 semanas


Barcelona, Barcelona, España Docplanner A tiempo completo
Job Description

We are the world's biggest healthcare platform, and we want patients to find the perfect doctor and book an appointment in the most easy way. Our patient journey should be enjoyable, and that's why we are always next to them: to help them find the best possible care anytime, anywhere.

We also help doctors to better manage their practice and build their online reputation. With our integrated end-to-end solution, doctors can not only improve their online presence but also devote their time to what really matters - their patients.

We had 4.8 million appointments booked last month, and 92.5k active doctors trust our solutions. That makes us a market leader in 12 countries: Spain, Italy, Germany, Poland, Turkey, Czech Republic, Mexico, Colombia, Brazil, Argentina, Peru, and Chile.

About the Role

The Key Performance Indicator (KPI) Analyst is responsible for monitoring our revenue KPIs and the actual performance of expected tasks within daily operations. This includes tracking business results and monitoring production KPIs concerning our CRM.

This role reports directly to our Revenue Operation Manager. The key responsibilities include:

  • Create & update automations related to sales operations processes on the Clinics segment to ensure maximal effectiveness and operational perfection both in our CRM and in other areas.
  • Gather and analyze data to understand problems and address them proactively.
  • Supervise KPIs, metrics, and performance of local teams and provide actionable information and useful insights for team leaders and managers to improve productivity in all possible areas.
  • Take an active part in strategic projects to ensure their success and maximize business impact.
  • Train sales reps on the use of the CRM tool and the processes related.
  • Rethink processes, detect bottlenecks, and be in constant pursuit of improvements of automations, KPIs, and tools to increase efficiency.
  • Stakeholder management and collaboration with team members and members of other departments.
  • Be the operational enabler to ensure leads are assigned and contacted promptly.
  • Liaise with global teams to align processes with other countries.
About You

You will be our fit if you:

  • Have an undergraduate or master's degree (preferably in economics, statistics, business, or related fields).
  • Have 2 years or more of experience in sales, analytics, operations, or other positions related to business development project management.
  • Speak Spanish & English fluently.
  • Have experience with CRM: Salesforce is a must.
  • Know Excel like a pro.
  • Have analytical thinking and like creating reports.
  • Are good with numbers and people equally.
  • Have excellent team working, interpersonal, and communication skills.
  • Have huge ease of learning new tools & skills.
  • Proven analytical, evaluative, and problem-solving abilities.


  • Barcelona, Barcelona, España Docplanner A tiempo completo

    We are the world's largest healthcare platform, revolutionizing patient care and doctor-patient relationships. Our mission is to make finding a doctor and booking an appointment seamless and enjoyable for patients. We strive to be by their side at all times, providing them with the best possible care. At the same time, we support doctors in managing their...

  • Game Performance Analyst

    hace 1 semana


    Barcelona, Barcelona, España Scopely A tiempo completo

    About the RoleScopely is seeking a talented Game Performance Analyst to join our team. As a key member of the analytics team, you will be responsible for analyzing player behavior and developing strategies to improve game performance.You will partner with our internal data platform and data science teams to use data to generate insights and drive business...


  • Barcelona, Barcelona, España Teleperformance A tiempo completo

    Business Performance AnalystTeleperformance, a global leader in customer experience management, seeks a highly skilled Business Performance Analyst to join our team. As a key member of our organization, you will play a crucial role in driving business growth and improvement.Key ResponsibilitiesCommunicate effectively with internal stakeholders to understand...


  • Barcelona, Barcelona, España Allianz A tiempo completo

    Job Summary: We are seeking a highly skilled Financial Performance Analyst to join our team at Allianz Technology. The ideal candidate will have expertise in financial planning, budgeting, and forecasting, as well as experience in reporting and analytics.About the Role: As a Financial Performance Analyst, you will be responsible for developing and...

  • Sales Performance Analyst

    hace 3 semanas


    Barcelona, Barcelona, España Veepee A tiempo completo

    Job Description: Sales Analyst at VeepeeAbout the Role: As a Sales Analyst at Veepee, you will be responsible for analyzing sales data to optimize offer performance. Your goal will be to collaborate with the sales team to create and implement strategies that drive revenue growth. You will analyze sales metrics, identify trends, and make recommendations to...


  • Barcelona, Barcelona, España Veepee A tiempo completo

    Job Description:Veepee, a leading European digital commerce company, is seeking a skilled Sales Performance Analyst to join its team. As a key member of the sales team, you will play a crucial role in optimizing sales performance and driving business growth.Key Responsibilities:Analyze sales data and market trends to identify opportunities for...


  • Barcelona, Barcelona, España Zurich Australian Insurance Ltd. A tiempo completo

    About the RoleWe are seeking a talented Senior Performance Analyst to join our team. As a key member of our organization, you will be responsible for driving business performance and contributing to the development of our company.Key Responsibilities• Participate in the preparation of the Country Performance Analysis pack to be delivered to Group.•...

  • Sales Performance Analyst

    hace 3 semanas


    Barcelona, Barcelona, España Autodesk A tiempo completo

    About the RoleWe are seeking a talented Sales Performance Analyst to join our team in EMEA. As a key member of our Inside Sales Operations, you will contribute to sales success through process optimization, best practice sharing, and delivering key business insights for decision-making.Key ResponsibilitiesPartner with the Inside Sales organization and other...

  • Game Performance Analyst

    hace 1 semana


    Barcelona, Barcelona, España Appodeal A tiempo completo

    OverviewAppodeal is a cutting-edge US-based product company with a global presence. Our team thrives on diversity, collaboration, and innovation, making us a leader in the mobile app monetization space.About the RoleWe are seeking a highly motivated and detail-oriented Game Performance Analyst to join our dynamic mobile gaming business unit. In this role,...

  • Sales Performance Analyst

    hace 3 semanas


    Barcelona, Barcelona, España Veepee A tiempo completo

    ### Sales Analyst Job Description#### OverviewAs a Sales Analyst at Veepee, you will play a crucial role in optimizing our sales performance by analyzing market trends, customer behavior, and competitor activity. Your primary objective will be to provide actionable insights and recommendations to our sales teams, ensuring they have the necessary tools to...


  • Barcelona, Barcelona, España Zurich Australian Insurance A tiempo completo

    We are seeking a talented Senior Performance Analyst to join our team at Zurich Australian Insurance. As a key member of our organization, you will play a crucial role in helping us achieve our goals and make a positive impact on our community.The ideal candidate will have a strong background in financial analysis and a proven track record of delivering...

  • Senior Financial Analyst

    hace 2 semanas


    Barcelona, Barcelona, España Volotea Alaeo Sl A tiempo completo

    At Volotea, we are on a mission to connect people in small and mid-sized cities with their passion for travel. Our airline has experienced rapid growth since 2012, making us one of the fastest-growing low-cost airlines in Europe.About the RoleWe are seeking a highly skilled Senior Financial Analyst - Performance Reporting to join our team. As a key member of...

  • Sales Performance Analyst

    hace 3 semanas


    Barcelona, Barcelona, España Veepee A tiempo completo

    Job Description: Sales Analyst at VeepeeVeepee, a leading European digital commerce company, is looking for a Sales Analyst to join its team. As a Sales Analyst, you will play a key role in optimizing the offer and ensuring the attractiveness of sales for our customers.Key Responsibilities:Analytical Management: Analyze sales data to make recommendations to...

  • Business Analyst

    hace 7 días


    Barcelona, Barcelona, España Ecolab A tiempo completo

    Job OverviewWe are seeking a highly skilled Business Analyst to join our team in Barcelona as a Commercial Performance expert. This role will provide critical support to improvement projects across European sales teams, driving business growth and excellence.

  • Business Analyst

    hace 1 mes


    Barcelona, Barcelona, España Zf Group A tiempo completo

    Job Summary: We are seeking a highly skilled Commercial Analyst to join our team in Madrid. As a Commercial Analyst, you will be responsible for analyzing sales data to identify trends and opportunities for growth. You will work closely with the sales team to develop and implement sales strategies that drive revenue growth and improve profitability.Key...


  • Barcelona, Barcelona, España Edp Renovaveis Servicios Financieros Sa A tiempo completo

    Job SummaryWe are seeking a highly skilled Renewable Energy Performance Analyst to join our team at Edp Renovaveis Servicios Financieros Sa. The successful candidate will play a critical role in developing and monitoring performance indicators to drive business growth and success.Main ResponsibilitiesDevelop and implement performance monitoring systems to...


  • Barcelona, Barcelona, España ENGINEERINGUK A tiempo completo

    Data Analyst EMEA Performance Media SpecialistWe are seeking a talented Data Analyst to join our EMEA Performance Media team in Spain. As a key member of our analytics team, you will play a critical role in driving business growth and revenue for our clients by providing actionable insights and recommendations that empower our stakeholders to make informed...


  • Barcelona, Barcelona, España Oilandgas.Org A tiempo completo

    Job SummaryAs a Performance and IIoT Sales Support Junior, you will assist the Finance Manager and Marketing Directors of the AVEVA Competency Center business in sales support and sales reporting. You will provide detailed insights on opportunity sales pipeline performance, follow sales conversion from opportunities to sales booking, and determine sales...


  • Barcelona, Barcelona, España Veepee A tiempo completo

    About the RoleThe Sales Analyst & Support position at Veepee is a key role in ensuring the optimal offer for our customers. As a Sales Analyst, you will work closely with the sales team to analyze data, make recommendations, and ensure the best possible offer is presented to our customers.Key ResponsibilitiesAnalyze sales data to identify trends and...

  • Sales Performance Analyst

    hace 4 semanas


    Barcelona, Barcelona, España The Gb Foods, S.A. A tiempo completo

    **About the Role**We are seeking a highly skilled Sales Analyst to join our Sales team in the Business Unit Spain at The Gb Foods, S.A. The successful candidate will be responsible for collaborating closely with the Key Account Managers to support business decision-making processes.**Key Responsibilities**Analyze sales data by clients and channels to...