Restaurant Operations Manager
hace 1 semana
Job Summary
As a Restaurant Operations Manager at Marriott International, you will play a vital role in ensuring the success of our restaurants and bars. This includes overseeing daily operations, supervising staff, and maintaining high standards of quality and service.
About Us
Marriott International is a leading global hospitality company with a portfolio of 30 brands and over 7,000 properties worldwide. We are committed to delivering exceptional guest experiences and creating memorable moments for our customers.
Responsibilities
- Manage Daily Restaurant Operations: Supervise restaurant staff, ensure smooth day-to-day operations, and maintain high standards of quality and service.
- Supervise Staff: Handle employee questions and concerns, monitor performance, and provide feedback to employees based on observation of service behaviors.
- Conduct Training Initiatives: Supervise ongoing training initiatives, use available on-the-job training tools, and communicate performance expectations to employees.
- Provide Exceptional Customer Service: Interact with guests to obtain feedback on product quality and service levels, supervise staffing levels to meet operational needs and financial objectives, and handle guest problems and complaints.
Requirements
To be successful as a Restaurant Operations Manager, you will need:
- A high school diploma or equivalent, or 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major.
- 4 years of experience in food and beverage, culinary, or related professional area, or 2 years of experience with a 2-year degree.
Estimated Salary: $65,000 - $85,000 per year, depending on location and experience.
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