Credit and Collections Manager

hace 2 días


Sant Cugat, Barcelona, España Ricoh A tiempo completo
About the Role

We are seeking a highly skilled Credit and Collections Manager to join our team at Ricoh. As a key member of our financial operations team, you will be responsible for leading credit risk, collections, litigation, and debt recovery processes for Ricoh Spain, Portugal, and France (Small Accounts).

Key Responsibilities
  • Lead credit risk, collections, litigation, and debt recovery processes for Ricoh Spain, Portugal, and France (Small Accounts)
  • Lead a group of line managers and drive continuous improvements to increase performance, efficiency, and service
  • Monitor and forecast collection performance, minimize bad debt provisions, and write-offs for the countries considered
  • In charge of process operations management
  • Responsible for operations and follow up on operational metrics as well as the quantity and quality of the workforce
Requirements
  • University degree
  • Strong customer focus (for internal stakeholders and external customers)
  • Highly numerate and strong analytical skills
  • Able to prioritize and make decisions
  • Delegation skills required
  • Effective and confident communicator (written and verbal)
  • Able to motivate and generate enthusiasm throughout the organization
  • Possess a winning spirit
  • Excellent interpersonal, relationship building, negotiation, and influencing skills with ability to communicate at all levels through an organization
What We Offer
  • Excellent work environment
  • Flexible compensation


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