Data Centre Technician

hace 2 semanas

Madrid, Madrid, España Mygwork A tiempo completo

Job Summary

This role is with Oracle, an inclusive employer and a member of Mygwork – the largest global platform for the LGBTQ+ business community.

An Oracle Data Centre Technician will serve as the technical liaison between the technology teams and the Data Centre Environment.

The successful candidate will be responsible for troubleshooting and solving infrastructure issues, understanding which issues to escalate to the appropriate resolver groups.

They will create and maintain documentation on technologies they support and understand all aspects of the equipment they support.

The ideal candidate will be able to innovate and make decisions on their own, but also know how to take direction when it is given, paying attention to all details involved.

They will participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware, software, and understand internal customer problems and provide technical solutions in a timely manner.

Key Responsibilities

  • Act as data center SME liaison to other technical teams and non-technical teams
  • Understand internal customer problems and provide technical solutions in a timely manner
  • Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware, software
  • System board level repair and fault diagnosis to SLAs
  • Planning and commissioning new rack positions
  • Involvement with the design and commissioning of new whitespaces
  • Structured cabling installation is a significant part of this position
  • Training and adherence to governmental and company-set health and safety processes

Requirements

  • Bachelor of Science degree in Computer Science, Information Systems, or equivalent work experience
  • Recent graduates are encouraged to apply if they can demonstrate interest and knowledge in the position and a willingness to learn on the job
  • Experience in IT Infrastructure support and server administration in a mid-sized environment
  • Experience in data center M&E equipment
  • Demonstrated examples of a drive to dig into the details of a system or process to solve customer problems
  • Experience working in a mission-critical operations environment

What We Offer

Oracle is an inclusive employer and a member of Mygwork – the largest global platform for the LGBTQ+ business community.

We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities.

That's why we're committed to creating a workplace where all kinds of people can do their best work.

It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before.

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