Data Centre Technician
hace 1 semana
At Iron Mountain, we're committed to delivering exceptional service to our customers, employees, and vendors. As a Service Delivery Technician, you'll play a critical role in supporting our data centre operations. This is a high-energy, fast-paced environment that requires strong technical skills, excellent communication, and a customer-focused mindset.
Key Responsibilities- Monitor and respond to ticketing queues, ensuring timely resolution of customer issues
- Perform physical support of data centre equipment, including installations and troubleshooting
- Collaborate with customers, employees, and vendors to deliver high-quality service
- Supervise customer implementations and ensure timely delivery of results
- Handle remote customer requests and perform basic technical work
- Experience in a data centre environment, preferably in a similar role
- Strong technical skills, including knowledge of IT infrastructure, cabling standards, and networking
- Excellent communication and customer service skills
- Ability to work in a fast-paced, dynamic environment
As a Service Delivery Technician at Iron Mountain, you'll have the opportunity to work with a talented team, develop your technical skills, and make a positive impact on our customers and employees. We offer a competitive salary, comprehensive benefits, and opportunities for career growth and development.
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