Strategic Program Manager for Global Localization Expansion
hace 1 semana
About Engineeringuk
We are one of the world's most innovative and customer-centric e-commerce companies, always striving to grow, improve, and innovate in a fast-paced international setting. Our Translation Services team spans six countries across three continents, bringing together highly skilled professionals in localization program management.
Job Overview
This role involves managing a portfolio of prospective Amazon Internal customers, creating onboarding projects that incorporate multiple teams, and successfully integrating clients into our Translation Services workflow. The successful candidate will be responsible for designing client and project roadmaps, leading and coordinating large teams, and updating leadership with regular reports.
Key Responsibilities
Create, manage, and own a portfolio of prospective Amazon Internal customers
Design onboarding projects that incorporate up to 16 technical and operational teams and successfully integrate Amazon internal customers into the Translation Services workflow
Create client and project roadmaps, lead and coordinate large teams on specific goals, and update/present to leadership with regular reports
Use data-driven decisions to build your business plan, outline your progress, and present to leadership in monthly, quarterly, and yearly reviews
Maintain a vast network of key stakeholders within Translation Services and our partner teams, ensuring high collaboration and satisfaction levels
Attend and present at summits and seminars as needed
Manage client onboarding end-to-end, working closely with language specialists, internal business partners, external vendors, and other departments
Identify, communicate, and proactively mitigate project risks
Conduct post-mortem meetings and document project learnings
Liaise with Translation Services and Translation Services Operations teams to ensure a steady flow of new clients onboarding to our managed services
Align with peers and stakeholders on customer prioritization and common strategies
Work on cross-customer improvement programs
Create and review short, medium, and long-term plans and programs for customers and internal stakeholders
Estimated Salary: £60,000 - £80,000 per annum (dependent on experience)
This salary range is based on national averages in the UK and may vary depending on individual circumstances.
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