Strategic Program Manager for Global Localization Expansion

hace 1 semana


Barcelona, Barcelona, España Engineeringuk A tiempo completo

About Engineeringuk
We are one of the world's most innovative and customer-centric e-commerce companies, always striving to grow, improve, and innovate in a fast-paced international setting. Our Translation Services team spans six countries across three continents, bringing together highly skilled professionals in localization program management.

Job Overview
This role involves managing a portfolio of prospective Amazon Internal customers, creating onboarding projects that incorporate multiple teams, and successfully integrating clients into our Translation Services workflow. The successful candidate will be responsible for designing client and project roadmaps, leading and coordinating large teams, and updating leadership with regular reports.

Key Responsibilities
• Create, manage, and own a portfolio of prospective Amazon Internal customers
• Design onboarding projects that incorporate up to 16 technical and operational teams and successfully integrate Amazon internal customers into the Translation Services workflow
• Create client and project roadmaps, lead and coordinate large teams on specific goals, and update/present to leadership with regular reports
• Use data-driven decisions to build your business plan, outline your progress, and present to leadership in monthly, quarterly, and yearly reviews
• Maintain a vast network of key stakeholders within Translation Services and our partner teams, ensuring high collaboration and satisfaction levels
• Attend and present at summits and seminars as needed
• Manage client onboarding end-to-end, working closely with language specialists, internal business partners, external vendors, and other departments
• Identify, communicate, and proactively mitigate project risks
• Conduct post-mortem meetings and document project learnings
• Liaise with Translation Services and Translation Services Operations teams to ensure a steady flow of new clients onboarding to our managed services
• Align with peers and stakeholders on customer prioritization and common strategies
• Work on cross-customer improvement programs
• Create and review short, medium, and long-term plans and programs for customers and internal stakeholders

Estimated Salary: £60,000 - £80,000 per annum (dependent on experience)
This salary range is based on national averages in the UK and may vary depending on individual circumstances.



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