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Digital Transformation Operations Manager

hace 2 meses

Madrid, Madrid, España Nexthink A tiempo completo

About Nexthink

Nexthink is a leading provider of digital employee experience management software, empowering IT leaders to deliver exceptional digital experiences to their employees.

Job Description

Go-to-Market Platform Operations Manager

We are seeking a highly skilled Go-to-Market Platform Operations Manager to join our team at Nexthink. As a key member of our Go-to-Market Operations team, you will be responsible for managing, troubleshooting, and implementing integrations and features for our various GTM platforms.

Main Responsibilities

  • Partially own the GTM tech stack, leading the administration, management, and strategy of our various tools, including LeanData, Outreach, Allego, Marketo, and many more.
  • Troubleshoot issues as they arise from various business partners relating to data errors, system workflows, and platform inconsistencies.
  • Develop and document processes and drive enablement of our internal tools, and be a leader in change management and communications for the team.
  • Work in tandem with our analytics team to tell the top of funnel story to global marketing and sales leadership.
  • Work closely with Sales Enablement team as the SME on new features so proper sales enablement can be created.
  • Enable marketing and strategy team members on the process for requesting work within our platforms and the best platform to leverage based on their need.

Requirements

  • 5+ years of experience in B2B marketing/go to market/sales operations.
  • Expert knowledge of tools within the revenue tech stack (such as LeanData, Outreach, Allego, Marketo, Salesforce).
  • Collaborative nature.
  • Curiosity and an appetite for learning quickly.
  • Strong problem-solving skills.
  • The ability to manage multiple projects with strong attention to detail.
  • A collaborative and proactive workstyle, willing to ask questions and consider alternative viewpoints.
  • A growth mindset.
  • An ability to create and follow process specifications, including detailed QA.
  • Excellent verbal and written communication.
  • Fluency in English (both spoken and written).

About Nexthink

Nexthink is a global company with over 1000 employees across 5 continents, operating as One Team, connecting, collaborating, and innovating to continuously grow. We value diversity, inclusion, and equity, and our commitment to these values is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

What We Offer

  • Permanent Contract and a competitive compensation package (Stock Options also included).
  • Amazing centrally located offices near the Bernabeu Stadium.
  • Private Health Insurance (Sanitas) and daily meal vouchers of 11 EUR will be entirely covered by us.
  • Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding.
  • Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 23 days of holidays we offer) plus 3 company-paid volunteer days.
  • Up to 25 EUR per month for a gym subscription.
  • Flexible retribution plan for kindergarten & transport tickets.
  • Reimbursement of up to 50% of the cost of English & Spanish classes.
  • Fresh fruit, cookies, and occasionally some soft drinks as well.
  • Regular company and team events like Pizza talks, Team Building activities, Christmas parties, hosting Meetups at the office and more.
  • Bonuses for referring successful hires after three months of continuous employment.
  • We offer a relocation package to people who are coming from another country.