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Strategic Capacity Planning Analyst
hace 1 mes
The Cigna Group is seeking a highly skilled Strategic Capacity Planning Analyst to join our team. As a key member of our Business Excellence team, you will play a vital role in developing and managing short, medium, and long-term forecast volumes for all functions based on historical data and financial projections on membership.
This strategic analyst role translates operational strategy into capacity plans for both inshore and offshore operations, manages headcount and productivity, and coordinates capacity planning to meet service level agreements.
Key responsibilities include:
- Forecasting and Planning: Create long, medium, and short-term forecast volumes for all functions based on historical data and financial projections on membership.
- Translate operational strategy into capacity plans for inshore and offshore teams.
- Measure and plan for attrition rates, leaves of absence, and headcount control within each capacity plan.
- Update work ratios and plan holiday/sickness quotas for each site and function.
In addition to forecasting and planning, this role requires strong analytical skills with the ability to interpret historical data and financial projections. The ideal candidate will have proven experience in capacity planning, workforce management, or a related area, as well as excellent communication skills, capable of conveying complex information to senior leaders.
A competitive salary of $90,000 per year is being offered for this position, along with a multicultural working environment and hybrid working arrangements, including 3 days per week from home and 2 days in the office. This permanent role offers a unique opportunity to drive growth and improve lives through better health outcomes.
