Data Analyst for EMEA eCommerce

hace 4 semanas

Barcelona, Barcelona, España Lenovo A tiempo completo
Job Summary

Lenovo is seeking a highly skilled Data Analyst to support and develop best-in-class analytics and reporting capabilities across EMEA. As a key member of the EMEA eCommerce team, you will work closely with strategic business analyst teams to build comprehensive reporting solutions using Power BI, Excel, Tableau, Qlik, and SQL. Your expertise in data analysis and insight generation will enable sales teams and managers to enhance performance and resolve potential issues proactively.

Key Responsibilities:

1. Develop and Maintain Reporting Solutions:
Collaborate with strategic business analyst teams and other stakeholders to build comprehensive reporting solutions using Power BI, Excel, Tableau, Qlik, and SQL, incorporating multiple data sources such as chat, call, and sales data

2. Data Analysis and Insight Generation:
Utilize multi-source data to identify actionable insights and trends, enabling sales teams and managers to enhance performance and resolve potential issues proactively

3. Real-Time Data Collaboration:
Work closely with different teams across Lenovo and other GEOs to ensure real-time data availability and accuracy for EMEA eCommerce

4. Performance Tracking:
Monitor and track the performance of Inside Sales Representatives, including sales performance, conversion rates, activity levels, and attachment rates, providing regular feedback and insights

5. Forecasting and Trend Analysis:
Use data analysis to assist in forecasting trends and identifying opportunities for upselling and cross-selling within the eCommerce space

6. Stakeholder Communication:
Clearly communicate complex data insights to key stakeholders, ensuring data is presented in a way that drives informed decision-making

7. Project Involvement:
Represent EMEA eCommerce teams in various projects, contributing data intelligence and analytics expertise to support project goals

8. Reporting Coordination:
Work closely with the reporting team to bring data insights to life, ensuring consistency, accuracy, and relevance in all reporting outputs

Requirements:

Experience:
Minimum of 3 years of relevant experience as a Data Analyst, preferably within data agencies, technology suppliers, or call centers, with a strong understanding of eCommerce analytics

Technical Skills:
Proficient in Power BI, Excel, Tableau, Qlik, and SQL, with proven experience in developing dashboards and reports to support data-driven decision-making

Data Management:
Solid experience working with and analyzing 'big data' in a workforce management context, ensuring insights are actionable and relevant

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