Guest Service Ambassador
hace 3 semanas
Excel in your career with Meliá Hotels International as a Guest Service Ambassador. Located in Celebration, Florida, this dynamic role offers an excellent opportunity to work in the hospitality industry and contribute to delivering exceptional guest experiences.
A day in the life of a Guest Service Ambassador involves providing personalized service to guests, ensuring seamless check-in and check-out processes, and addressing any queries or concerns in a timely and professional manner. This role is ideal for those who enjoy interacting with people from diverse backgrounds and possess strong communication and problem-solving skills.
The estimated salary for this position is $42,000 per annum, based on industry standards and the location of the hotel. As a Guest Service Ambassador, you will have the opportunity to grow professionally and develop new skills in a fast-paced environment.
Meliá Hotels International values diversity and inclusivity in the workplace and strives to create a welcoming atmosphere for all employees. The company promotes equal opportunities between women and men, prioritizes equality and diversity, and supports the sustainable growth of the tourism industry.
Key responsibilities of this role include:
- Providing warm welcomes and farewells to guests
- Processing payments accurately and efficiently
- Registering guests, issuing room keys, and providing information on hotel services and room locations
- Communicating effectively with colleagues and management to ensure seamless operations
This role requires flexibility, including working various shifts, including mornings, evenings, weekends, and holidays. A flexible schedule is essential to meet the needs of our guests. Candidates must also be able to read, write, and speak English fluently and possess basic computer skills.
Meliá Hotels International is committed to creating a positive and inclusive work environment where employees feel valued and supported. If you are a motivated and enthusiastic individual who enjoys working in a dynamic team, this role may be the perfect fit for you.
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