Financial Crime Risk Systems Operations Lead

hace 5 días

Barcelona, Barcelona, España Zurich Insurance Company A tiempo completo

Job Title: FCRS Operations Manager

Company: Zurich Insurance Company

Zurich Insurance Company provides Financial Crime risk detection system services to its global business units to detect, prevent, and disrupt Financial Crime. Currently, the company is undergoing a transformation program to centralize its Financial Crime controls.

Your Role

Key Responsibilities:

  • Manage a team of employees, overseeing selection, technical training, and career development.
  • Administer and direct operations to provide prompt, accurate, and reliable service to customers.
  • Identify opportunities and risks associated with changes in internal and external environments.
  • Drive the implementation of operational and change projects.
  • Provide support to cross-functional projects to ensure technology infrastructure aligns with business plans.
  • Monitor and review team performance to ensure compliance with company policies.

Main Responsibilities as FCRS Operations Manager:

  • Day-to-day management of a team, including training, development, and recruitment.
  • Develop and maintain effective relationships with internal and external stakeholders.
  • Identify and assess risks, manage risk appetite, and lead assurance activities.
  • Collaborate and negotiate with stakeholders to solve problems and identify solutions.
  • Analyze and solve complex problems, perform root-cause analysis, and develop delivery standards.
  • Make decisions autonomously within appropriate authority levels.

Your Skills and Experience

Requirements:

  • Proven track record in Operational Management, Risk Management, and Service Delivery.
  • Ability to lead and develop a highly motivated team.
  • Organized, multitasker, with effective prioritization and problem-solving skills.
  • Strong strategic thinking and solution-oriented mindset.
  • Excellent communication and interpersonal skills.
  • Experience in a complex organizational environment and delivering management information.
  • Proficiency in Financial Crime Detection Systems with knowledge of Sanctions and Anti Money Laundering.
  • Fluency in written and spoken English.

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