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We are seeking a highly motivated and experienced Team Leader to join our dynamic team at Konecta. As a Team Leader, you will be responsible for managing, planning, and coordinating the team to achieve excellent service levels for our customers.
Key Responsibilities- Manage and motivate the team to achieve objectives
- Monitor qualitative and quantitative targets
- Report on service level agreements and key performance indicators
- Experience as a Team Leader in a call centre
- Native or bilingual knowledge of French and a high level of English
- Target and results orientation
- A permanent contract
- A multicultural and positive work environment
- A modern and pleasant working environment in an exceptional building
- Company health insurance scheme
- Training throughout the year to help our talented staff progress
