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hace 2 meses
About the Role
We are seeking a highly skilled and knowledgeable Fragrance Advisor to join our team at Gruppe Louis Vuitton. As a Fragrance Advisor, you will be an ambassador of the Brand, with a special focus on fragrance category, ensuring that every Client is treated according to the Louis Vuitton promise.
Key Responsibilities
- Be an Exceptional Client Advisor: Welcome every Client and enhance their experience, setting the example to the rest of the team for the best fragrance consultation and Client Experience.
- Achieve individual and contribute team objectives: Be accountable for the sales results of Fragrances in your store as well as the commercial results of all categories.
- Discover every Client: Closely follow existing Clients, proactively recruit new ones, leveraging the different tools to engage and build long-term relationships; manage a wide portfolio of VIC and potential Clients.
- Provide expertise and comprehensive advice on fragrance category to Clients: Assess the Client's style and match with product recommendations.
- Be a strong advisor for your Clients: Assess their style and tastes matched to product recommendations.
- Support team members: When they have Clients requiring more detailed information.
- Perform as a team-player: Participate in all activities contributing to the overall objectives of the store.
- Develop strong Brand and product knowledge: With stories to share with Clients across all categories.
- Promote the Fragrance Category: Be a role model of the Client Experience regarding fragrances, conveying the story behind all the product mix and storytelling of fragrance and mastering the fragrance ritual.
- Master a deep knowledge in fragrance: History, competition, trends, vocabulary, gesture, raw materials, composition, extraction method, ingredients of the Perfumer, structure of a perfume.
- Demonstrate leadership in terms of Clienteling: Know and develop Clients for fragrance category with a focus on local Clients.
- Be a partner to the Team Manager: In charge of fragrance category; provide them with feedback (product performance, quality, Client-related information, local market, competitors, trends, missing opportunities).
