Technical Support Manager

hace 4 semanas


Gasteiz Vitoria, Álava, España Wireless Logic Group A tiempo completo

Job Title: Technical Support Manager

Location: Wireless Logic Group

Job Type: Permanent

Hours: 40 hours Mon-Fri

About the Role:

We are seeking a highly skilled Technical Support Manager to join our team at Wireless Logic Group. As a Technical Support Manager, you will be responsible for leading and managing our technical support team, providing technical support to customers, and partnering with our sales team.

Key Responsibilities:

  • Provide technical support to customers, including troubleshooting network problems, diagnosing hardware and software issues, and providing guidance on how to resolve technical issues.
  • Manage the technical support team, including hiring, training, and evaluating technical support staff.
  • Partner with the sales team, including providing technical support to sales staff, assisting with the preparation of technical proposals, and participating in sales meetings.
  • Maintain a strong understanding of networking technologies, including staying up-to-date on the latest networking technologies and trends.
  • Develop and implement training programs for technical support staff.
  • Identify and resolve technical support issues, including identifying and resolving recurring technical support issues, and implementing preventive measures to reduce the number of support tickets.

Requirements:

  • Bachelor's degree in a technical field, such as telecommunications, computer science, or a similar field.
  • Solid networking knowledge, including CCNP or a similar certification.
  • 3+ years of experience in technical support or network management.
  • Experience with operators, preferably with experience working with networks, such as Cisco.
  • Experience in network architectures, cloud services, AWS, Azure, Google Cloud, etc.
  • Experience and learning capacity in IT infrastructures developed on local servers.

What We Offer:

We offer a competitive salary, a dynamic and supportive work environment, and opportunities for professional growth and development.

How to Apply:

If you are a motivated and experienced Technical Support Manager looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].


  • Technical Support Manager

    hace 4 semanas


    Gasteiz / Vitoria, Álava, España Wireless Logic Group A tiempo completo

    Job Title: Technical Support ManagerWe are seeking a highly skilled Technical Support Manager to join our team at Wireless Logic. As a key member of our customer-facing team, you will be responsible for ensuring the highest standards of service delivery and technical support to our customers.Key Responsibilities:* Provide technical support to customers via...


  • Gasteiz / Vitoria, Álava, España Palo Alto Networks A tiempo completo

    Your Career at Palo Alto NetworksWe are seeking a highly skilled Cybersecurity Technical Support Specialist to join our team. As a key member of our Technical Support team, you will play a critical role in ensuring the success of our customers by providing top-notch support for our products.About the RoleAs a Cybersecurity Technical Support Specialist, you...


  • Gasteiz / Vitoria, Álava, España Axiom Technologies A tiempo completo

    Axiom Technologies, a leading global IT Services partner, is seeking a highly skilled Technical Support Specialist to join their team. This role offers a competitive salary of $65,000 per annum, plus benefits.Job OverviewWe are looking for an experienced professional to provide onsite and on-call assistance to end-users within the organization's desktop...


  • Gasteiz / Vitoria, Álava, España Palo Alto Networks A tiempo completo

    Job Description:Your Career Your Impact:As a Technical Support Engineer at Palo Alto Networks, you will be responsible for providing exceptional technical support to our customers and partners. This includes providing configurations, troubleshooting, and best practices to ensure our customers receive the highest level of support.Key...


  • Gasteiz / Vitoria, Álava, España Brainlab A tiempo completo

    We are seeking a dedicated and skilled Technical Support Specialist to join our technical customer support team at Brainlab.As a key member of our team, you will be responsible for providing exceptional service to our customers, leveraging your extensive technical knowledge to ensure their equipment is installed, maintained, and serviced.With a focus on...


  • Gasteiz / Vitoria, Álava, España Brainlab A tiempo completo

    At Brainlab, we're seeking a talented individual to join our technical customer support team. As a Brainlab Support Specialist, you'll be responsible for providing exceptional service to our customers, leveraging your extensive technical knowledge to drive success.As a key member of our team, you'll be the face of our company to customers, ensuring that...


  • Gasteiz / Vitoria, Álava, España Brainlab A tiempo completo

    Company DescriptionFounded in Munich, Germany in 1989, Brainlab develops, manufactures and markets software-driven medical technology, enabling access to improved, more efficient, less-invasive patient treatments.We are seeking a skilled individual to join our technical customer support team as a Brainlab Support Specialist.As a key member of our team, you...


  • Gasteiz / Vitoria, Álava, España Renewable Energy Grid Solutions A tiempo completo

    Job Title: Senior Technical Product ManagerJob Summary: We are seeking a highly skilled Senior Technical Product Manager to lead the development and maintenance of our suite of intranet applications for electronics manufacturing plants. The ideal candidate will have a strong background in ASP.NET, Oracle DB, Windows Server, IIS technologies, and SAP, with...


  • Gasteiz / Vitoria, Álava, España Omega Crm A tiempo completo

    Technical Lead - Salesforce ImplementationOmega CRM is a Merkle & Dentsu company, a leader in the development of Customer Experience services, with over 20 years of experience in applying technology to Marketing and providing a unique Customer Relationship, mainly focused on Innovation. Main Responsibilities:Provide support to the sales and functional team...


  • Gasteiz / Vitoria, Álava, España Ge Vernova A tiempo completo

    Job DescriptionCompany Overview: Ge Vernova is a leading organization that values technical expertise and customer satisfaction. We are committed to delivering exceptional support to our clients.Salary: The estimated salary for this role is $85,000 per annum, based on industry standards and regional factors.Key Responsibilities:Own the resolution of...


  • Gasteiz / Vitoria, Álava, España Siemens Digital Industries Software A tiempo completo

    About the RoleAs a Senior Technical Consultant at Siemens Digital Industries Software, you will play a crucial part in the Country Professional Services team, collaborating with other Consultants, Architects, Project Managers, and internal/external interfaces to ensure customer success.ResponsibilitiesDeliver individual project consulting and technical...


  • Gasteiz / Vitoria, Álava, España Ge Vernova A tiempo completo

    Job Overview:    At Ge Vernova, we are seeking a highly skilled Senior Technical Specialist to join our team. This role will be responsible for providing post-sales technical support to our customers, resolving complex technical issues, and developing in-depth knowledge of electrical systems.Responsibilities: Own the resolution of post-sales technical...

  • Regional Sales Manager

    hace 6 días


    Gasteiz / Vitoria, Álava, España Velatia Careers A tiempo completo

    Transform the Electricity GridWe are experts in customised, high-tech electrical solutions aimed at digitalizing the electrical grid. Our solutions integrate more renewable energy generation, enable more sustainable mobility, and guarantee the power supply to buildings and infrastructures with critical energy needs.As a Regional Sales Manager, you will...


  • Gasteiz / Vitoria, Álava, España Thermo Fisher Scientific A tiempo completo

    About the RoleAt Thermo Fisher Scientific, we are seeking a highly skilled Technical Instrumentation Specialist to join our team in Basque Country, Spain. This is an exceptional opportunity to deliver top-notch service and support to our laboratory customers.Job SummaryThe successful candidate will play a key role in delivering installation, preventive...


  • Gasteiz / Vitoria, Álava, España Fev Consulting A tiempo completo

    Unlock Your Potential at Fev ConsultingWe are seeking a highly motivated and experienced Mobility and Energy Expert to join our team at Fev Consulting. As a key member of our interdisciplinary team, you will provide support on technical and strategic tasks, analyzing and evaluating complex issues to drive innovation and growth.Your Key...


  • Gasteiz / Vitoria, Álava, España Mygwork A tiempo completo

    This role is an excellent opportunity to collaborate with the Renewables Sales organization and customers throughout the proposal process by preparing technical descriptions of the applied products and technology.Your focus will be on service activity for wind turbine converters, determining costs, preparing final documentation, and serving as a key...


  • Gasteiz / Vitoria, Álava, España Avature A tiempo completo

    **Senior Field Service Technician - Packaging Machinery**Provide technical support to customers in the installation and maintenance of WestRock packaging machinery.Conduct machine audits, planned maintenance, and troubleshoot technical issues.Offer independent support to customers, gathering information and bringing knowledge back to WestRock Service...


  • Gasteiz / Vitoria, Álava, España Eco Plus Solutions A tiempo completo

    Job DescriptionWe are seeking a skilled Technical Customer Advisor to provide exceptional technical support to our clients in Germany. As a remote worker, you will be responsible for troubleshooting hardware, software, and product-related issues, providing clear and effective solutions to our customers.Key Responsibilities:Provide high-quality technical...


  • Gasteiz / Vitoria, Álava, España Sener A tiempo completo

    Job Title: Maritime Infrastructure Project ManagerAbout the Role:At Sener, we are seeking a highly skilled Maritime Infrastructure Project Manager to lead and contribute to our international port and terminal projects. As a key member of our project teams, you will be responsible for managing the design tasks of maritime infrastructure projects, including...

  • Cell Design Manager

    hace 4 semanas


    Gasteiz / Vitoria, Álava, España Basquevolt A tiempo completo

    Cell Design Manager Job DescriptionAbout the Role:Basquevolt is seeking a highly skilled Cell Design Manager to lead the electrochemical design of lithium-ion battery cells for various applications. This position oversees all aspects of cell design, from concept development to qualification, ensuring alignment with customer requirements and company...