Technical Service Specialist, Packaging Machinery
hace 2 semanas
**Senior Field Service Technician - Packaging Machinery**
- Provide technical support to customers in the installation and maintenance of WestRock packaging machinery.
- Conduct machine audits, planned maintenance, and troubleshoot technical issues.
- Offer independent support to customers, gathering information and bringing knowledge back to WestRock Service Management, Engineering, and Sales.
- Lead in the development and training of lesser-experienced WestRock service technicians.
**Responsibilities:**
- Install and service WestRock packaging machinery.
- Lead others in the installation and servicing of WestRock packaging machinery.
- Support equipment mechanically and electrically.
- Troubleshoot equipment mechanically and electrically.
- Sell services and parts based on audits.
- Train lesser-experienced technicians in auditing of machinery.
**Requirements:**
- Technical degree preferred.
- Previous field service work required.
- Good personality for customer relations.
- Good written and verbal communication skills.
- Self-motivated.
- Strong mechanical abilities.
- PC skills.
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