Technical Service Specialist, Packaging Machinery

hace 2 semanas


Gasteiz Vitoria, Álava, España Avature A tiempo completo

**Senior Field Service Technician - Packaging Machinery**

  • Provide technical support to customers in the installation and maintenance of WestRock packaging machinery.
  • Conduct machine audits, planned maintenance, and troubleshoot technical issues.
  • Offer independent support to customers, gathering information and bringing knowledge back to WestRock Service Management, Engineering, and Sales.
  • Lead in the development and training of lesser-experienced WestRock service technicians.

**Responsibilities:**

  • Install and service WestRock packaging machinery.
  • Lead others in the installation and servicing of WestRock packaging machinery.
  • Support equipment mechanically and electrically.
  • Troubleshoot equipment mechanically and electrically.
  • Sell services and parts based on audits.
  • Train lesser-experienced technicians in auditing of machinery.

**Requirements:**

  • Technical degree preferred.
  • Previous field service work required.
  • Good personality for customer relations.
  • Good written and verbal communication skills.
  • Self-motivated.
  • Strong mechanical abilities.
  • PC skills.


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