AWS Technical Consultant

hace 2 semanas

Madrid, Madrid, España Amazon A tiempo completo

Unlock the Power of AWS

As a Technical Consultant at Amazon, you will play a critical role in helping our Enterprise customers achieve their cloud computing goals. Your technical expertise and customer-facing skills will enable you to effectively represent AWS within a customer's environment, driving discussions with senior leadership regarding incidents, trade-offs, and risk management.

Key responsibilities include:

  • Providing field support to resolve inquiries from Enterprise customers regarding AWS services or CloudComplete analysis
  • Presenting periodic reviews of operational performance to customers
  • Ensuring AWS environments remain operationally healthy while reducing cost and complexity
  • Fostering trusting relationships with customers, understanding their business needs and technical challenges
  • Leading technical discussions with senior leadership regarding incidents, trade-offs, and risk management

Requirements include:

  • 7+ years of hands-on experience in one of the following areas: Infrastructure, Linux or Windows System Administration, Networking, CDN, Database, DevOps, BigData, Analytics, AI, ML, Security, Open Source, Web Application Development
  • Strong customer focus and bias for action; ability to work with remote teams
  • Candidates must have business communication skills in Korean
  • Bachelor's Degree in Computer Science, Math, or related discipline required, or equivalent work experience
  • Experience with AWS services and/or other cloud offerings
  • External customer-facing experience as a technical lead, with strong presenting skills to both large and small audiences
  • Experience in a tech support or customer escalation role
  • Ability to manage multiple tasks and projects in a fast-moving environment
  • Business communication skill in English

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