Technical Consultant

hace 4 días

Barcelona, Barcelona, España Amazon A tiempo completo
Job Title: Technical Consultant

Amazon is seeking a highly skilled Technical Consultant to join our team. As a Technical Consultant, you will be responsible for providing technical support to our Enterprise customers regarding AWS services and cloud infrastructure.

Key Responsibilities:
  • Provide field support to resolve inquiries from Enterprise customers regarding AWS service or Cloud.
  • Complete analysis and present periodic reviews of operational performance to customer.
  • Provide detailed reviews of service disruptions, metrics, detailed pre-launch planning.
  • Ensure AWS environments remain operationally healthy whilst reducing cost and complexity.
  • Foster trusting relationships with customers, understanding their business needs and technical challenges.
  • Lead technical discussions with senior leadership regarding incidents, trade-offs, and risk management.
  • Work directly with AWS global engineering and service teams to resolve customer issues.
About Amazon:

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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