Senior Workplace Experience Manager
hace 4 semanas
At Preply, we are committed to creating a world-class onsite hub experience that fosters a productive and engaging atmosphere. As a Senior Workplace Experience Specialist, you will play a key role in ensuring the smooth operation of our Barcelona Hub.
Key Responsibilities:- Oversee daily office operations, managing any operational challenges and ensuring a seamless experience for employees and visitors.
- Manage Jira tickets related to office requests, collaborating with the landlord to resolve issues efficiently.
- Coordinate access management, office supplies, equipment, and inventory, ensuring a well-maintained and organized workspace.
- Implement and maintain office policies and procedures, ensuring compliance with local regulations and company standards.
- Collaborate with the IT, People Operations, Community, and Hospitality teams to set up and manage processes related to facility management, cleaning, access management, onboarding, offboarding, and events.
- Support the development and management of the office's food and beverage program, including daily operations, vendor relationships, and budget oversight.
- Manage all office-related communication with employees working from the offices via Slack, ensuring timely and effective information sharing.
- Coordinate facility and cleaning services, ensuring the office facilities are well-maintained and any issues are promptly addressed.
- Plan and execute office events and community-building activities, fostering a vibrant office culture through regular social, professional development, and wellness events.
- Support new hire onboarding processes, ensuring a welcoming and outstanding experience for new employees.
- Implement and maintain health and safety protocols, promoting employee wellbeing through initiatives such as wellness programs, ergonomic assessments, and mental health resources.
- Fluency in English and Spanish.
- Bachelor's degree in Business Administration, Facilities Management, Hospitality, or a related field.
- At least 5 years of experience in office management, facilities coordination, or a similar role, preferably in a large office setting.
- Experience using office management software like Zoom Workspaces, Omnea, Jira, Confluence, and Slack.
- Experience with Office management systems (BIM) to manage the settings of the BIM together with the landlord (light and AC programming, sun shades, etc).
- Spanish Health & Safety regulations knowledge.
- Experience in event planning and community engagement.
- Strong organizational and multitasking skills, with the ability to prioritize and manage multiple projects simultaneously.
- Excellent communication and interpersonal skills.
- Leadership experience would be preferred.
- Supplier Management and negotiation skills.
- Experience in process management.
- An open, collaborative, dynamic and diverse culture.
- A generous monthly allowance for lessons on Preply.com, Learning & Development budget and time off for your self-development.
- A competitive financial package with equity, leave allowance and health insurance.
- Not in Barcelona? We offer an attractive relocation package to join us in our Preply Barcelona Hub.
- Access to free mental health support platforms.
- Access to Gympass-partnered wellness and gym centers throughout Spain to promote and support well-being and physical health.
- The opportunity to unlock the potential of learners and tutors through language learning and teaching in 175 countries (and counting).
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