Research Director

hace 7 días


Madrid, Madrid, España Tgm Research A tiempo completo
Job Summary:

As a Research Director at TGM Research, you will play a pivotal role in driving business growth and client satisfaction across the EMEA region. Your primary responsibility will be to manage and grow key client accounts, ensuring their optimal utilization of our online panels. You will be the main point of contact with clients and will oversee the project execution with the support of a fieldwork team. Additionally, you will be involved in strategic activities to identify and generate new streams of business to expand your territory.

Key Responsibilities:

Business Development:
Lead sales strategic initiatives to identify and pursue new market opportunities, ensuring sustained revenue growth. Coordinate the implementation and execution of company strategy across the entire client service region. Provide leadership in business development efforts by participating in high-level pitches, negotiations, and client meetings, driving the acquisition of new clients and expansion of existing accounts.

Account Management and CRM:
Monitor key performance indicators and metrics, providing strategic guidance to optimize operational efficiency and drive business growth. Provide strategic direction to the client service team on sales, account management, ensuring client satisfaction and retention of the regional level. Review and approve complex proposals and quotations from junior colleagues to ensure alignment with company objectives and client needs.

Project Management and Coordination:
Oversee project portfolio management, ensuring efficient resource allocation and adherence to timelines. Set overall sampling strategies and participate in quality standards for fieldwork operations. Provide strategic oversight for complex and high-profile projects, ensuring alignment with client objectives and delivery excellence.

Financial Management and Sales Performance tracking:
Oversee territory performance and profitability targets, ensuring effective resource allocation and cost management. Identify areas for cost optimization and revenue enhancement, driving overall project profitability.

Team Leadership and Development:
Provide leadership, mentoring, and guidance to the client service team, fostering a culture of excellence and continuous improvement.
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