Game-Changing Technical Support Expert

hace 1 semana


Barcelona, Barcelona, España Convergys A tiempo completo

About Us

">

We're a global technology leader powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.

">

Our Career Growth and Personal Development Program

">

We'll give you all the training, cutting-edge technologies, and ongoing support to succeed. At Concentrix, about 80% of our managers and leaders have been promoted from within.

">

The Role: Technical Support Advisor

">

You will:

">
  • ">
  • Ensure customer success by answering and resolving technical support cases via email and chat while maintaining high customer satisfaction.">
  • Familiarize yourself with key documentation and direct customers to correct resources for their issues.">
  • Contribute to team efficiency by adhering to support processes for case handling, escalations, bug filing, and more.">
  • Reproduce customer problems to file effective bugs and resolve issues independently.">
  • Improve product quality by consistently adhering to team processes for filing bugs and feature requests.">
  • Provide feedback and write guides on processes, products, and tools used by the team.">
">

Your Qualifications

">

We look for game-changers who are curious, willing to learn, and proficient in English.

">

Salary Estimate

">

Based on location and job requirements, we estimate the salary for this role to be around €40,000 - €60,000 per year, depending on experience.

">

Become Part of Our Team

">

Join us as a Technical Support Advisor and grow your career with opportunities for personal and professional development. We encourage candidates from diverse backgrounds to apply.



  • Barcelona, Barcelona, España Minacs A tiempo completo

    Company OverviewWe are a global technology and services leader that powers the brands of the future. Our team of game-changers is dedicated to delivering innovative solutions in over 70 countries.About This RoleIn this exciting opportunity, you will work as a Technical Support Advisor on our team, ensuring customer success by answering and resolving...

  • Technical Art Director

    hace 2 semanas


    Barcelona, Barcelona, España Gameloft A tiempo completo

    About the RoleGameloft, a leader in mobile game development and publishing, is seeking a talented Technical Art Director to join its team. Based in Barcelona or Montreal, this position offers a unique chance to work on a groundbreaking Dungeons & Dragons PC/Console video game project. As a key member of the team, you will play a vital role in bringing our...

  • Technical Support Expert

    hace 3 semanas


    Barcelona, Barcelona, España Instaleap A tiempo completo

    Job Title: Technical Support ExpertAbout Us: Instaleap is a dynamic organization looking for talented individuals to join our team.Job Description: As a Technical Support Expert, you will be responsible for providing top-notch support to our customers. You will work closely with our internal teams to resolve technical issues and ensure that our services meet...

  • Game Theorist I

    hace 3 semanas


    Barcelona, Barcelona, España International Game Technology A tiempo completo

    International Game Technology is a leader in the gaming industry, delivering innovative solutions to players worldwide. Our team in Barcelona is seeking a talented Game Mathematician to contribute to the creation of engaging and responsible gaming experiences.In this role, you will be responsible for designing and implementing math models, validating...


  • Barcelona, Barcelona, España Holded Technologies, S.L A tiempo completo

    Company OverviewHolded Technologies, S.L. is a company that believes in making business simple.Job DescriptionWe are seeking a Technical Support Expert to join our Customer Success team. The successful candidate will be an expert on our integrations with other platforms such as ecommerce, banks, email services, API or Zapier.About the RoleThe Technical...


  • Barcelona, Barcelona, España Minacs A tiempo completo

    **Experience the Power of a Game-Changing Career**We are a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.As a Technical Support Professional in Barcelona, you will be part of our...


  • Barcelona, Barcelona, España Minacs A tiempo completo

    Are you ready to power the brands of the future? As a Customer Representative at Concentrix, you'll be part of a team that's changing the game in tech, finance, travel, fashion, healthcare, and more. Our company is a global technology and services leader that's making a real impact.What You'll DoTake incoming customer calls via telephone, email, and chats...


  • Barcelona, Barcelona, España Sage Lake Senior Living A tiempo completo

    We are seeking a Technical Support Expert to join our team in Barcelona, Spain. As a Technical Support Expert, you will be responsible for providing first-line technical support for engineering software clients.Job SummaryYou will be working with a strong presence all around Europe, providing technical support to clients across various industries.Key...


  • Barcelona, Barcelona, España International Game Technology A tiempo completo

    At International Game Technology, we strive to provide entertaining and responsible gaming experiences worldwide. Our diverse team in Barcelona is looking for a skilled Game Mathematician to contribute to the development of our casino games.You will be responsible for creating and verifying math models, collaborating with internal teams, and working on...

  • Java Backend Developer

    hace 2 semanas


    Barcelona, Barcelona, España King A tiempo completo

    Company OverviewKing is a leading game developer behind the world-famous Candy Crush franchise and mobile game hits like Farm Heroes, Bubble Witch, and Pet Rescue.About UsWe design games for everyone, regardless of where they are or who they are. We employ people from diverse backgrounds to bring our games to life.Job DescriptionWe're seeking a Java Backend...


  • Barcelona, Barcelona, España Tripledot Studios Limited A tiempo completo

    **About Us**Tripledot Studios Limited is a 400-person mobile games studio headquartered in London, with offices in Warsaw, Barcelona, Minsk, Jakarta, and Melbourne. We are the Fastest Growing Business in Europe, according to The Financial Times, and have won several awards for our innovative approach to game development.**Job Title: Game Engineering...


  • Barcelona, Barcelona, España Tripledot Studios Limited A tiempo completo

    **About Tripledot Studios Limited**We are a leading mobile games studio, founded by industry veterans from top names like King, Peak Games, Facebook, and Product Madness. Our guiding principle is that when people love what they do, what they do will be loved by others.**Job Overview**We're looking for a skilled Senior Technical Artist to join our...


  • Barcelona, Barcelona, España Minacs A tiempo completo

    **Transform Your Career with Concentrix**We are a global technology and services leader that powers the brands of the future. Our team is dedicated to helping well-known brands improve their businesses with technology and integrated solutions, in over 70 countries.If you're looking for what's next, we invite you to explore this exciting opportunity as a...

  • Casino Math Expert

    hace 3 semanas


    Barcelona, Barcelona, España International Game Technology A tiempo completo

    International Game Technology (IGT) is a leading provider of gaming solutions. We deliver engaging and responsible gaming experiences across various channels and segments, including Lotteries, Gaming Machines, Sports Betting, and Digital.We are seeking a skilled Game Mathematician to join our team in Barcelona, Spain. As part of our global business with...


  • Barcelona, Barcelona, España King A tiempo completo

    **Overview of the Kingdom**Activision Blizzard Media is the gateway for brands to the #1 cross-platform gaming company in the western world, with hundreds of millions of players across over 190 countries. Our legendary portfolio includes iconic mobile game franchises such as Candy Crush, esports opportunities like the Call of Duty and Overwatch Leagues, and...


  • Barcelona, Barcelona, España International Game Technology A tiempo completo

    About International Game TechnologyIGT is a leading provider of gaming solutions, delivering entertaining and responsible experiences for players worldwide. With a presence in over 100 countries, our team creates value by adhering to the highest standards of service, integrity, and responsibility.Job OverviewWe are seeking an experienced Mathematician to...


  • Barcelona, Barcelona, España Cataloxy A tiempo completo

    Company Overview: Concentrix Spain is a global technology and services leader powering the brands of the future. Our mission is to improve businesses with technology and integrated solutions in over 70 countries.Salary: €21,000 - €24,000 per year, depending on experience and qualifications.Job Description: As a Technical Support Specialist, you will be...

  • Unity Technical Expert

    hace 3 semanas


    Barcelona, Barcelona, España Ubisoft Entertainment A tiempo completo

    Ubisoft Entertainment, a global leader in the video game industry, is seeking a highly skilled Unity Technical Artist to join their team. With over 19,000 team members across more than 30 countries, Ubisoft is committed to creating immersive gaming experiences that enrich players' lives. As a Unity Technical Artist, you will play a key role in bringing our...


  • Barcelona, Barcelona, España International Game Technology A tiempo completo

    Company OverviewInternational Game Technology (IGT) is a leading provider of gaming solutions across various channels and regulated segments. With a presence in over 100 countries, the company delivers entertaining and responsible gaming experiences to players worldwide. About IGTIGT has approximately 10,500 employees and is committed to sustaining a...


  • Barcelona, Barcelona, España Teleperformance Greece A tiempo completo

    Teleperformance GreeceWe are seeking a highly skilled Cloud Solutions Technical Support Expert to join our team. As a member of our Portuguese Technical Support team, you will provide 24/7 help-desk support for users, assisting them with inquiries and technical issues via phone and email, contributing to a better online user experience for millions of people...