Transformation and Growth Retail Operations Manager

hace 5 días


Madrid, Madrid, España Undisclosed A tiempo completo

About IE University

IE University is a dynamic and international educational institution, with more than 100 nationalities on campus. As a diverse, multicultural, and inclusive institution, our goal is to make an impact in people's lives.

Why Choose Us?

  • Competitive salary based on your skills and background: $60,000 - $80,000 per year
  • Hybrid Remote Model: Balance work and personal life with flexibility
  • Flexible work environment & hours: Adjust to your needs and productivity
  • Travel across the region and meet our international team: Develop global connections and expertise
  • Dynamic, young, and entrepreneurial atmosphere: Collaborate with like-minded professionals
  • Access to a wide range of events, conferences, and talks: Enhance your knowledge and network
  • All the necessary equipment: Stay up-to-date with the latest technology

Job Description

You will be responsible for managing all aspects of customer journey from a retail perspective—both in-store and e-commerce—with a focus on optimizing sales, enhancing customer engagement, and growing brand loyalty.

Key Responsibilities:

  1. Retail & E-commerce Management: Manage 3 physical retail locations and one e-commerce store.
  2. Product Development & Alignment: Develop product catalogs and collections aligned with the institution's values.
  3. Retail Team Co-Management: Oversee hiring and training of e-store personnel, and manage daily operations of the retail team.
  4. Customer Engagement & Community Building: Create campaigns, events, and promotions that strengthen engagement with current clients and attract potential buyers.
  5. Data-Driven Sales Strategy: Utilize sales and customer data to inform pricing strategies, product launches, and targeted marketing efforts.
  6. Financial and Operational Management: Oversee financial performance, create and monitor business plans, profit & loss statements (P&L), forecasts, profitability, and key performance indicators (KPIs).

Requirements:

We are seeking a qualified candidate with excellent leadership and communication skills, experience in retail management, and a passion for innovation and continuous improvement.



  • Madrid, Madrid, España Marc Jacobs A tiempo completo

    **About Marc Jacobs International**Marc Jacobs International is a renowned fashion brand seeking an exceptional Retail Sales and Operations Manager to join its team at Las Rozas Village in Spain.**Salary:** €50,000 - €60,000 per annumJob Description:The Retail Sales and Operations Manager will play a pivotal role in driving sales growth, developing the...

  • Retail Operations Manager

    hace 3 semanas


    Madrid, Madrid, España Michael Kors A tiempo completo

    About Us:At Michael Kors, we are passionate about fashion and committed to excellence. We strive to inspire change and growth within our team members, believing that success comes from embracing our differences.Job Summary:We are seeking a skilled Retail Operations Manager to join our dynamic team. This key role will be responsible for leading store...


  • Madrid, Madrid, España Pandora West Africa A tiempo completo

    About the RolePandora West Africa is seeking an experienced Senior Retail Operations Manager to lead our sales team in Seville. This role requires a strategic thinker with excellent leadership skills and a proven track record of driving sales growth.

  • Operations Manager

    hace 2 semanas


    Madrid, Madrid, España Kellydeli A tiempo completo

    Company Overview: Kellydeli is a leading provider of innovative retail solutions, dedicated to delivering exceptional customer experiences. Our mission is to empower entrepreneurs and drive business growth through our unique point-of-sale concept.Salary: €60,000 - €80,000 per annum, depending on experience.Job Description:, As an Operations Manager -...


  • Madrid, Madrid, España Amorino A tiempo completo

    Job DescriptionWe are seeking a highly skilled and experienced Retail Store Operations Manager to oversee the day-to-day operations of our store.Key Responsibilities:Provide comprehensive training to employees on product knowledge, sales techniques, and customer service standards.Develop and implement effective inventory management strategies to minimize...


  • Madrid, Madrid, España LVMH PERFUMES & COSMETICS A tiempo completo

    LVMH Perfumes & Cosmetics is seeking a skilled Sales Performance Coach to join its team in El Corte Inglés. As a Sales Performance Coach, you will play a critical role in driving sales growth and improving retail operations by providing expert training and coaching to retail teams.Job Description:This is a unique opportunity to work with a leading luxury...


  • Madrid, Madrid, España Volvo Cars Ab A tiempo completo

    Job OverviewVolvo Cars Ab seeks a visionary leader to spearhead retail growth and strategy. As Business & Retailer Development Director, you will be responsible for driving the retail business forward, leveraging your expertise in service business development, network planning, and car service quality.About the RoleThis senior leadership position is an...


  • Madrid, Madrid, España Repsol A tiempo completo

    At Repsol, we prioritize diversity and inclusivity to foster innovative ideas and maximize the value of our collaborative work environment. Your experience and ability to create value are what truly matter. We offer opportunities for professional growth, challenging projects, and collaboration with talented individuals worldwide. Our commitment to diversity...

  • Luxury Retail Manager

    hace 2 semanas


    Madrid, Madrid, España LVMH PERFUMES & COSMETICS A tiempo completo

    The LVMH Group, a global leader in luxury goods, is seeking a highly motivated and experienced Retail Operations Specialist to join its team. This role will be based in El Corte Inglés and will report directly to the Retail Manager.Job Summary:We are looking for a seasoned professional with a proven track record of driving sales growth and improving retail...


  • Madrid, Madrid, España Infosys Consulting - Europe A tiempo completo

    About Your RoleWe are seeking an experienced Retail Transformation Lead to join our team in Europe. As a key member of our Consumer Goods, Retail & Logistics (CRL) practice, you will drive end-to-end transformational change across various business functions, collaborating with clients to turn strategies into impactful programmes that enhance customer...

  • Transformation Manager

    hace 2 semanas


    Madrid, Madrid, España Tk Elevator Iberica Holding, Sl Unipersonal A tiempo completo

    **About Us**Tk Elevator Iberica Holding, Sl Unipersonal is at the forefront of urban mobility. We strive to create a workplace where everyone thrives, and our team is committed to delivering exceptional results.**Job Summary**We are seeking an experienced Transformation Manager to join our team. This role will play a crucial part in shaping our company's...


  • Madrid, Madrid, España Baume Mercier A tiempo completo

    Company OverviewBaume Mercier is a luxury watch and jewelry brand that values entrepreneurship, togetherness, excellence, creativity, and positive impact.SalaryThe estimated annual salary for this role is €65,000 - €80,000 depending on experience and qualifications.Job DescriptionAs a Retail Operations Manager, you will be responsible for leading the...


  • Madrid, Madrid, España Skechers A tiempo completo

    Skechers is seeking a highly motivated and experienced Assistant Store Manager to join our team. As a leader of the store, you will be responsible for driving sales growth, leading a high-performing team, and ensuring excellent customer service.About SkechersAt Skechers, we're passionate about delivering stylish, innovative, and quality products that help...


  • Madrid, Madrid, España Johnson Controls A tiempo completo

    About the RoleAt Johnson Controls, we are seeking a highly skilled Regional Operations Manager to lead our transformation efforts in Europe, the Middle East, Africa, and Latin America (EMEALA).Job DescriptionWe are looking for an experienced professional who can drive the deployment of regional change initiatives, including innovative business tools that...


  • Madrid, Madrid, España buscojobs España A tiempo completo

    Celonis is the global leader in Process Mining technology, driving business growth and innovation for companies worldwide. We're seeking a skilled Retail Transformation Strategist to join our team.As a key member of our organization, you will work closely with senior executives and industry experts to develop strategic plans and drive value realization...


  • Madrid, Madrid, España Byd Europe A tiempo completo

    **Company Overview**BYD Europe is a leading multinational company based in Shenzhen, China, dedicated to building a zero-emission future that reconnects humanity with nature.**About the Role**We are seeking a highly skilled Retail Store Transformation Manager to join our dynamic team. This role will play a key part in implementing the BYD dealership store...


  • Madrid, Madrid, España Trina Solar EU MU A tiempo completo

    OverviewWe are seeking a highly skilled Director of EU Operations and Transformation to lead our European operations, driving growth and innovation in the solar energy sector. Based in Europe, this role will be responsible for developing and implementing multi-product line strategies, overseeing direct and distribution operations, and managing functions such...

  • Area Manager

    hace 2 días


    Madrid, Madrid, España Vivo Tech A tiempo completo

    About the Role:">We are seeking a seasoned Area Manager to lead the retail operations within a designated area. This role requires a strong understanding of the market, consumer behavior, and ability to collaborate with various stakeholders.">Key Responsibilities:">">Develop and execute effective marketing strategies to drive product awareness, engagement,...

  • Retail Operations Manager

    hace 2 semanas


    Madrid, Madrid, España Puig Deutschland Gmbh A tiempo completo

    Job OverviewThe Retail Operations Manager will be responsible for ensuring a unique and unforgettable shopping experience at all times in the assigned stores. This includes achieving established Sell Out objectives, monitoring KPIs, and other traffic indicators and metrics within the store.Key Responsibilities:Lead and motivate a team of retail employees to...

  • Store Operations Manager

    hace 2 semanas


    Madrid, Madrid, España Skechers A tiempo completo

    At Skechers, we are seeking a highly motivated and organized Store Operations Manager to lead our retail store team. As an Assistant Store Manager, you will be responsible for maintaining a high level of customer satisfaction, driving sales growth, and ensuring efficient store operations.About the Role:Lead a team of retail sales associates in achieving...