Operations Manager

hace 6 días


Madrid, Madrid, España Kellydeli A tiempo completo

Company Overview: Kellydeli is a leading provider of innovative retail solutions, dedicated to delivering exceptional customer experiences. Our mission is to empower entrepreneurs and drive business growth through our unique point-of-sale concept.

Salary: €60,000 - €80,000 per annum, depending on experience.

Job Description:, As an Operations Manager - Regional Growth and Development, you will play a critical role in driving the success of our regional teams. Your primary responsibility will be to develop and implement strategies that enhance sales performance, improve operational efficiency, and foster strong relationships with franchise partners and retail stores. Key areas of focus include:

-Performance Delivery: Ensure individual points of sale within your region meet or exceed performance targets

-Policy Implementation: Develop and implement company policies, quality standards, marketing initiatives, and regulatory procedures at the regional level

-Profit Maximization: Advise sales outlets on maximizing profitability and operating in a cost-efficient manner

-Customer Satisfaction: Drive customer satisfaction by ensuring high-quality products and services are delivered across all points of sale

-Market Intelligence: Stay up-to-date with market trends, competitor analysis, and new retail concepts to inform strategic decision-making

-Performance Management: Implement pro-active sales activities, including tastings, customer interaction, and sales training programs, to drive revenue growth and partner engagement

Required Skills and Qualifications:

-Proven experience in operations management, preferably in a retail or food service environment

-Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders

-Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions

-Ability to work independently and as part of a team, with a high level of adaptability and flexibility

Benefits:

-Competitive salary range: €60,000 - €80,000 per annum

-Opportunities for career growth and professional development

-Collaborative and dynamic work environment

-Access to comprehensive training programs and resources

-Annual performance-based bonuses and benefits package



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