IT Infrastructure Specialist

hace 5 días

Cádiz, Cádiz, España Amentum A tiempo completo

Job Overview

Amentum is seeking a skilled IT Infrastructure Specialist to join our team. This role involves providing comprehensive IT and customer service support to ensure the effective functioning of hardware, software, and network systems.

Key Responsibilities:

  • IT System Administration:
    • Provide Information Assurance (IA) and IT services for command-managed hardware and software.
    • Manage user accounts, network rights, and access to systems and equipment.
    • Monitor and manage IT resource inventory, including hardware, software, and peripheral equipment.
    • Install, configure, and maintain hardware, software, and peripherals for end-users.
    • Implement patch management and conduct system/application performance testing.
  • User Support:
    • Offer technical support and troubleshooting for system and application hardware/software issues.
    • Proactively interact with users to address operational concerns and ensure system functionality.
    • Provide training and guidance to users on system operations, data access, and recovery techniques.
    • Develop guidance documents and instructional materials for system users.
  • IT Project Management:
    • Act as the primary IT project manager and subject matter expert for command-wide IT initiatives.
    • Collaborate with stakeholders to identify or develop suitable technology solutions.
    • Submit and manage Requests for Change (RFCs) and Standard Change Requests.
    • Track and project IT budgets using the Program Budget Information System (PBIS).
  • Telecommunications Management:
    • Manage inventory and distribution of mobile phones and SIM cards.
    • Ensure compliance with ONE-Net and Base Communications Office (BCO) telecommunications policies.
    • Address user-reported issues related to mobile devices and telecommunications systems.

Requirements:

  • At least two (2) years of experience in IT system administration or customer service support.
  • Working knowledge of Microsoft computing environments and familiarity with DON Cyber IT/CSWF requirements.
  • Proficient in troubleshooting, installing, and configuring IT hardware, software, and networks.
  • Experience in IT inventory management and budget tracking.

Salary Range: $80,000 - $110,000 per year, depending on qualifications and experience.

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